Global Helpdesk Automation Market 2018|Growth With Top Companies: BMC Software, CA Technologies, HP Enterprise Services, LANDESK, ServiceNow, Atlassian, Axios Systems, Cherwell Software

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. Help desk software refers to a computer program that enables customer-care operators keep track of user requests and deal with other customer-care-related issues. It is what makes customer-care service efficient and enterprising. The global market size of Helpdesk Automation is $XX million in 2017 with XX CAGR from 2013 to 2017, and it is expected to reach $XX million by the end of 2023 with a CAGR of XX% from 2018 to 2023. Social software for an enterprise must have functions like search, links, tags, authoring, signals, extensions etc.

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Help desk software automates customer services in diverse ways. It typically consists of at least three parts. These include Ticket Management, Automation Suite, and Reporting/Optimization. There are 3 key segments covered in this report: geography segment, end use/application segment and competitor segment. The Major Players Companies include: BMC Software, CA Technologies, HP Enterprise Services, LANDESK, ServiceNow, Atlassian, Axios Systems, Cherwell Software, Freshdesk, Happyfox, Heat Software, Kayako, NTR Global, Resolve Systems, Sunris et al.
Furthermore, years considered for the study are as follows:
Historical year – 2013
Base year – 2018
Forecast period – 2018 to 2023

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For geography segment, regional supply, application-wise and type-wise demand, major players, price is presented from 2013 to 2023. This report covers following regions: North America, South America, Asia & Pacific, Europe, MEA (Middle East and Africa). The key countries in each region are taken into consideration as well, such as United States, China, Japan, India, Korea, ASEAN, Germany, France, UK, Italy, Spain, CIS, and Brazil etc.

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For end use/application segment, this report focuses on the status and outlook for key applications. End users also can be listed. For competitor segment, the report includes global key players of Helpdesk Automation as well as some small players.

The information for each competitor includes:
Company Profile
Main Business Information
SWOT Analysis
Sales, Revenue, Price and Gross Margin
Market Share

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