11-21-2018 05:05 PM CET - IT, New Media & Software
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Customer Journey Analytics Market Growing globally at a Highest CAGR of 20.8% with Industry Key Vendors like Adobe, Aimia Inc, Salesforce, Epsilon, NICE Ltd, ICF, TIBCO Software Inc., Quadient, Comarch, Bond Brand Loyalty, Kobie Marketing, Verint-Systems

Press release from: Data Bridge Market Research



Customer Journey Analytics Industry 2018 Global Market Research report 2018 covers a detailed study of the Customer Journey Analytics Market size, growth, and share, trends, consumption, segments, application and Forecast 2025. This report gives you so valuable and essentials data of Market size, share, trends, Growth, applications, forecast and cost analysis. It will help you to grow in the international market.

The Global Customer Journey Analytics Market is expected to reach USD 23.12 billion by 2025, from USD 5.10 billion in 2017 growing at a CAGR of 20.8% during the forecast period of 2018 to 2025.

For In depth Information Get Sample Copy of this Report@ databridgemarketresearch.com/request-a-sample/?dbmr=globa...

TABLE OF CONTENTS

PART 01: EXECUTIVE SUMMARY

PART 02: SCOPE OF THE REPORT

PART 03: RESEARCH METHODOLOGY

PART 04: MARKET LANDSCAPE

• Market ecosystem
• Market characteristics
• Market segmentation analysis

PART 05: PIPELINE ANALYSIS

• Pipeline analysis

PART 06: MARKET SIZING

• Market definition
• Market sizing
• Market size and forecast

PART 07: FIVE FORCES ANALYSIS

• Bargaining power of buyers
• Bargaining power of suppliers
• Threat of new entrants
• Threat of substitutes
• Threat of rivalry
• Market condition

PART 08: MARKET SEGMENTATION

• Segmentation
• Comparison
• Market opportunity

PART 09: CUSTOMER LANDSCAPE

PART 10: REGIONAL LANDSCAPE

• Geographical segmentation
• Regional comparison
• North America
• South America
• Europe
• MEA
• APAC
• Market opportunity

PART 11: DECISION FRAMEWORK

PART 12: DRIVERS AND CHALLENGES

• Market drivers
• Market challenges

PART 13: MARKET TRENDS

PART 14: VENDOR LANDSCAPE

• Overview
• Landscape disruption

PART 15: VENDOR ANALYSIS

• Vendors covered
• Vendor classification
• Market positioning of vendors

PART 16: APPENDIX

• List of abbreviations

See the complete table of contents and list of exhibits, as well as selected illustrations and example pages from this report.

FULL READY TOC | AVAILABLE AT : databridgemarketresearch.com/toc/?dbmr=global-customer-jo...

Top Key Players:

• Oracle
• SAP SE
• IBM Corporation
• AIMIA Inc.
• Comarch SA.
• Bond Brand Loyalty Inc.
• Brierley Partners
• Epsilon
• ICF Inc.
• Kobie Marketing, Inc
• TIBCO Software Inc.
• Salesforce
• Adobe Systems
• Nice Systems
• Verint Systems
• Pointillist
• Clickfox
• Quadient
• Kitewheel
• Servion and Callminer
• Among others.

Competitive Analysis: Global Customer Journey Analytics Market

The global customer journey analytics market is highly fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market. The report includes market shares of customer journey analytics market for global, Europe, North America, Asia Pacific and South America.

In 2017, Oracle launched a Smarter Approach in customer experience management , which is beneficial in artificial intelligence, chatbots , video and messaging and enhance mobile that transform the existing business platforms.

Global Customer Journey Analytics Market, By Application (Customer Segmentation And Targeting, Customer Churn Analysis), Touchpoint (Web, Social Media, Mobile, Email), Component (Software, Services), Deployment Model (On-Premises, Cloud), Organization Size (Small And Medium-Sized Enterprises (SMES), Large Enterprises) Industry Vertical (Government And Defense, Manufacturing), Geography (North America, South America, Europe, Asia-Pacific, Middle East And Africa)– Industry Trends and Forecast to 2025

Complete report on Global Customer Journey Analytics Market Research Report 2018-2025 spread across 350 Pages, profiling Top companies and supports with tables and figures

Market Definition: Global Customer Journey Analytics Market

The loyalty marketers use the term customer journey analytics to forecast about the customer performance, to recognize which actions work best in a given situation and understand customer preferences. The retail sector is one of the most demanding for customer experience management software, because retailers are actively emphasis on delivering enrich customer experience while buying and interacting with the brand or thecompany. Nowadays, customers are depending on several technologies to get information and to make their buying decision. There are various number of multi-channel campaign management to execute the customer journey that includes multi-channel campaign management, multi-step communications, inbound & outbound, event based marketing, real time discussion, marketing automation, machine learning, discussion hub for all communications.

Teradata (U.S.) is the company that provides the facilities for customer journey analytics which covers customer journey detection, right time decision, location based messaging, customer journey management, product recommendations, real time digit personalization, customer journey detection and various other facilities that are being introduced recently.

Major Market Drivers And Restraints:

• New technologies such as Customer behavioural analysis is expected to drive the market in the forecast period.

• Increasing demand in banks and insurance companies, due to focussing on multi-channel customer experience management.

• The retail and e-commerce sector is increasing rapidly due to customer behavioural analysts.

• It’s also focus on chronological timeline of consumer engagement and marketing tools to tracks its customers.

• Distortion due to user data is not proper for producing datas.

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Customize report of "Global Customer Journey Analytics Market" as per customers requirement also available.

Market Segmentations:

Global Customer Journey Analytics Market is segmented on the basis of
• Application
• Touchpoint
• Component
• Deployment Model
• Organization Size
• Industry Vertical
• Geography

Market Segmentations in Details:

By Application
• Customer Segmentation and Targeting
• Customer Behavioral Analysis
• Customer Churn Analysis
• Campaign Management
Brand Management
• Product Management
• Others (Customer Loyalty and Process Management).

By Touchpoint
• Web
• Social Media
• Mobile
• Email
• Branch/Store
• Call Center
• Others

By Component
• Software
• Services

By Deployment Model
• On-Premises
• Cloud

By Organization Size
• Small Enterprises.
• Medium-Sized Enterprises (SMES)
• Large Enterprises.

By Industry Vertical
• Banking
• Financial Services
• Insurance (BFSI)
• Retail and E-commerce
• Government and Defense
• Healthcare and Life Sciences
• Manufacturing
• Telecommunications and IT
Energy and Utilities
• Media and Entertainment
Travel and Hospitality
• Automotive and Transportation
• Others (Education and Real Estate)

By Geography

North America
• U.S.
• Canada,
• Mexico

Europe
• Germany
• France
• United Kingdom
• Italy
• Spain
• Russia
• Turkey
• Belgium
• Netherlands
• Switzerland
• Rest of Europe

Asia-Pacific
• Japan
China
• South Korea
India
• Australia
• Singapore
• Thailand
• Malaysia
• Indonesia
• Philippines
• Rest of Asia Pacific

South America
• Brazil
• Rest of South America

Middle East & Africa
• South Africa
• Saudi Arabia
• UAE
• Rest of MEA

Speak to Author of the report @ databridgemarketresearch.com/speak-to-analyst/?dbmr=globa...

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About Data Bridge Market Research:

Data Bridge Market Research set forth itself as an unconventional and neoteric Market research and consulting firm with unparalleled level of resilience and integrated approaches. We are determined to unearth the best market opportunities and foster efficient information for your business to thrive in the market. Data Bridge endeavors to provide appropriate solutions to the complex business challenges and initiates an effortless decision-making process.

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