Press release
IT Service Management (ITSM) 2018 Global Market Key Players – ServiceNow, Atlassian, Ivanti (HEAT Software), IBM, CA Technologies, BMC Software -Analysis And Forecast To 2025
IT Service Management (ITSM) Market 2018Wiseguyreports.Com Adds “IT Service Management (ITSM) – Global Market Growth, Opportunities,Analysis of Top Key Players and Forecast to 2025” To Its Research Database.
Description:
This report focuses on the global IT Service Management (ITSM) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management (ITSM) development in United States, Europe and China.
IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.
In 2017, the global IT Service Management (ITSM) market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2018-2025.
The key players covered in this study
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
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Market segment by Type, the product can be split into
Cloud-based
On-Premises
Market segment by Application, split into
SMEs
Large Enterprises
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
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Table of Content:
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global IT Service Management (ITSM) Market Size Growth Rate by Type (2013-2025)
1.4.2 Cloud-based
1.4.3 On-Premises
1.5 Market by Application
1.5.1 Global IT Service Management (ITSM) Market Share by Application (2013-2025)
1.5.2 SMEs
1.5.3 Large Enterprises
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 IT Service Management (ITSM) Market Size
2.2 IT Service Management (ITSM) Growth Trends by Regions
2.2.1 IT Service Management (ITSM) Market Size by Regions (2013-2025)
2.2.2 IT Service Management (ITSM) Market Share by Regions (2013-2018)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
……..
12 International Players Profiles
12.1 ServiceNow
12.1.1 ServiceNow Company Details
12.1.2 Company Description and Business Overview
12.1.3 IT Service Management (ITSM) Introduction
12.1.4 ServiceNow Revenue in IT Service Management (ITSM) Business (2013-2018)
12.1.5 ServiceNow Recent Development
12.2 Atlassian
12.2.1 Atlassian Company Details
12.2.2 Company Description and Business Overview
12.2.3 IT Service Management (ITSM) Introduction
12.2.4 Atlassian Revenue in IT Service Management (ITSM) Business (2013-2018)
12.2.5 Atlassian Recent Development
12.3 Ivanti (HEAT Software)
12.3.1 Ivanti (HEAT Software) Company Details
12.3.2 Company Description and Business Overview
12.3.3 IT Service Management (ITSM) Introduction
12.3.4 Ivanti (HEAT Software) Revenue in IT Service Management (ITSM) Business (2013-2018)
12.3.5 Ivanti (HEAT Software) Recent Development
12.4 IBM
12.4.1 IBM Company Details
12.4.2 Company Description and Business Overview
12.4.3 IT Service Management (ITSM) Introduction
12.4.4 IBM Revenue in IT Service Management (ITSM) Business (2013-2018)
12.4.5 IBM Recent Development
12.5 CA Technologies
12.5.1 CA Technologies Company Details
12.5.2 Company Description and Business Overview
12.5.3 IT Service Management (ITSM) Introduction
12.5.4 CA Technologies Revenue in IT Service Management (ITSM) Business (2013-2018)
12.5.5 CA Technologies Recent Development
12.6 BMC Software
12.6.1 BMC Software Company Details
12.6.2 Company Description and Business Overview
12.6.3 IT Service Management (ITSM) Introduction
12.6.4 BMC Software Revenue in IT Service Management (ITSM) Business (2013-2018)
12.6.5 BMC Software Recent Development
12.7 ASG Software
12.7.1 ASG Software Company Details
12.7.2 Company Description and Business Overview
12.7.3 IT Service Management (ITSM) Introduction
12.7.4 ASG Software Revenue in IT Service Management (ITSM) Business (2013-2018)
12.7.5 ASG Software Recent Development
12.8 Axios Systems
12.8.1 Axios Systems Company Details
12.8.2 Company Description and Business Overview
12.8.3 IT Service Management (ITSM) Introduction
12.8.4 Axios Systems Revenue in IT Service Management (ITSM) Business (2013-2018)
12.8.5 Axios Systems Recent Development
12.9 SAP
12.9.1 SAP Company Details
12.9.2 Company Description and Business Overview
12.9.3 IT Service Management (ITSM) Introduction
12.9.4 SAP Revenue in IT Service Management (ITSM) Business (2013-2018)
12.9.5 SAP Recent Development
12.10 Cherwell Software
12.10.1 Cherwell Software Company Details
12.10.2 Company Description and Business Overview
12.10.3 IT Service Management (ITSM) Introduction
12.10.4 Cherwell Software Revenue in IT Service Management (ITSM) Business (2013-2018)
12.10.5 Cherwell Software Recent Development
12.11 Micro Focus (Formerly HPE)
12.12 Freshworks
12.13 Ultimo
12.14 Epicor
12.15 TOPdesk
12.16 Samanage
12.17 Agiloft Service
12.18 Symantec
12.19 SysAid
12.20 SolarWinds
12.21 Autotask
Continued…..
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