Cloud BPO Market to 2025 Global Analysis and Forecast by Top Players like Infosys, WNS, HCL, Genpact, Capgemini, ATOS, TCS

Cloud BPO Market to 2025 by Service (Human Resource, E-Commerce, Finance and Accounting, Customer Care, Sales & Marketing, and Others), and Vertical (BFSI, Telecom & IT, Healthcare, Automotive, Manufacturing, Food and Beverage, Power & Energy, Consumer Electronics and Others)-Global Analysis and Forecast

Cloud BPO market is expected to grow US$ 94,522.7 million by 2025 from US$ 31,580.0 million in 2016. The Cloud BPO offers various types of services for different sectors such as human resource, e-commerce, finance and accounting, customer care, sales & marketing and others.

High adoption of cloud computing in different regions is providing significant opportunities for the providers of cloud BPO services to increase the market share in the regions. By the end of 2016, the cloud computing industry had achieved significant adoption across all the major industries worldwide. Owing to this trend the companies are anticipated to produce high quality service by adopting cloud based technology. In coming years, the cloud adoption is further expected to lighten up the business process outsourcing services by cost effectiveness and automated processes.

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Also, the customers in today's highly competitive environment are well aware about their burgeoning power and value as they have encountered with the digital economy and attained access to various services worldwide. This has further raised their expectations with respect to cloud based services as organizations have become more aware about the benefits of cloud based BPO services. The cloud as a core platform has been already been leveraged by the clients as a novel external as well as internal initiative, which has subsequently increased the competition among the BPO service providers, further motivating them to adopt improvised technologies such as cloud based technologies to serve their customers/clients in a better way

Rising concerns regarding data security as a restraining factor in the market such as security concerns regarding data breach, ransomware, malware injection and DoS (Denial of Service).

The overall market size has been derived using both primary and secondary source. The research process begins with an exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the market. It also provides the overview and forecast for the global Cloud BPO market based on all the segmentation provided with respect to five major reasons such as North America, Europe, Asia-Pacific, Middle East and Africa, and South America. Also, primary interview were conducted with industry participants and commentators in order to validate data and analysis. The participants who typically take part in such a process include industry expert such as VPs, business development managers, market intelligence managers and national sales managers, and external consultant such as valuation experts, research analysts and key opinion leaders specializing in the cloud BPO industry.

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The List of companies

1. Firstsource Solutions Ltd.
2. WNS (Holdings) Ltd.
3. Infosys Ltd.
4. HCL Technologies Ltd.
5. Genpact Ltd.
6. Capgemini SE
7. CA Inc.
8. Atos SE
9. Tata Consultancy Services Ltd.
10. DXC Technology Company
11. Sungard
12. Accenture PLC
13. ADP LLC
14. IBM Corporation
15. Oracle Corporation
16. SAP SE
17. Xerox Corp.
18. HPE

Table of Content:

1 Table of Contents 2
2 Introduction 14
3 Key Takeaways 16
4 Cloud BPO Market Landscape 19
5 Global Market-Key Industry Dynamics 38
6 Cloud BPO Market-Global 42
7 Global Cloud BPO Market Analysis-By Service 44
8 Global Cloud BPO Market Analysis-By Vertical 54
9 Global Cloud BPO Market-Geographical Analysis 68
10 Industry Landscape 116
11 Competitive Landscape 119
12 Global Cloud BPO Market-Key Company Profiles 121
13 Appendix 217

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