Cloud Telephony Service Market Analysis By 2025 With NTT Communication, Cisco, Microsoft, Mitel, 8x8, AVOXI, BroadSoft, MegaPath, Dialpad, StarTele Logic, Knowlarity - Cloud Communications

This report provides in depth study of “Cloud Telephony Service Market” using porter’s five analysis of the organization. The cloud telephony service market report also provides an in-depth survey of key players in the market which is based on the various objectives of an organization such as profiling, the product outline, the quantity of production, required raw material, and the financial health of the organization. The global cloud telephony service market is expected to reach USD 42.3 million by 2025 from USD 30.7 million in 2017 and is projected to grow at a CAGR of 16.9% in the forecast period of 2018 to 2025.

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Forecasting Global and Regional Analysis on Cloud Telephony Service Market By Deployment Type (Cloud, Hosted), Enterprise (Small & Medium Enterprises (SMEs), Large Enterprises) Network (Public Switched Telephone Networks (PSTNs), Voice over Internet Protocol (VoIP)), Application(Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM)), End user Industry(Telecom and IT, BFSI, Government, Health Care, Media and Entertainment, Education, Retail, and Others) and Geography.

It deals with different networks including Public Switched Telephone Networks (PSTNs) and VoIP phone systems. It has various features such as quick and easy setup, user friendly, secured and API integration to any CRM, business call tracking, call reports, 3rd party CRM integration, selectable virtual number and many more. The cloud telephony service provides improved scalability to several key companies as they allow them to add-up several more channels. The cloud telephony services can also work without physical connection to any phone company since they function virtually. The renowned players in cloud telephony service market are

· StarTele Logic

· 8×8, Inc.

· AVOXI

· BroadSoft

· Cisco Systems, Inc.

· DIALPAD

· Exotel Techcom Pvt. Ltd.

· Go 2 Market India Pvt. Ltd.

· Knowlarity Communications Pvt Ltd.

· LeadNXT, Megapath

· Microsoft Corporation

· Mitel Networks Corporation

· Natterbox Ltd.

· NetFortis

· Nextiva

· NFON AG

Other: NovaCloud Pty Ltd., NTT Communications, PortaOne, Inc., Redcentric plc., RingCentral, Inc., Singtel, Solutions Infini., Telviva, Tripudio Ltd., VoIPStudio, Vonage Intermedia.net, Inc., Vox Telecom and many more. The cloud telephony service market report contains data for historic year 2016, the base year of calculation is 2017 and cloud telephony service Industry forecast period is 2018 to 2025. The global market is fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market in order to sustain in long run. The report includes market shares of cloud telephony service market for global, Europe, North America, Asia Pacific and South America.

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Market Segmentation: Global Cloud Telephony Service Market

· The market is based on

o Deployment type,
o Network,
o Application,
o End user industry and
o Geographical segments.

· Based on deployment type, the market is segmented into

o Cloud
o Hosted.

· Based on Enterprise, the market is segmented into

o Small & Medium Enterprises (SMES),
o Large Enterprises.

· Based on Network, the market is segmented into

o Public switched telephone networks (PSTNs)
o Voice over internet protocol (VoIP)

· Based on Application, the market is segmented into

o Conferencing,
o Multi-level IVR,
o Sales & marketing,
o Customer relationship management (CRM).

· Based on End user Industry, the market is segmented into

o Telecom And IT,
o BFSI,
o Government,
o Health Care,
o Media And Entertainment,
o Education,
o Retail, And Others.

· Based on geography, the market report covers data points for 28 countries across multiple geographies such as North America, South America, Europe, Asia-Pacific and Middle East & Africa.

· Some of the major countries covered in this report are U.S., Canada, Germany, France, U.K., Netherlands, Switzerland, Turkey, Russia, China, India, South Korea, Japan, Australia, Singapore, Saudi Arabia, South Africa, and Brazil among others.

Market Drivers and Restraints:

· Migration of telecom companies from traditional to IP networks. Rising access to electricity in developing countries

· Cost-effective alternative to traditional telephony systems including PSTN and ISDN

· Rising penetration of mobile devices

· Increasing demand for SAAS tool.


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