Global BPO in Public Market 2018 Analysis By Key Players – Accenture, Capgemini, IBM, Serco Global Services, TCS, Unisys, Wipro

Summary

WiseGuyReports.com adds “BPO in Public Market 2018 Global Analysis, Growth, Trends and Opportunities Research Report Forecasting to 2023” reports to its database.

This report provides in depth study of “BPO in Public Market” using SWOT analysis i.e. Strength, Weakness, Opportunities and Threat to the organization. The BPO in Public Market report also provides an in-depth survey of key players in the market which is based on the various objectives of an organization such as profiling, the product outline, the quantity of production, required raw material, and the financial health of the organization.

This report studies the global BPO in Public market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global BPO in Public market by companies, region, type and end-use industry.

BPO is a segment of outsourcing, which consists of subcontracting certain business processes of an organization to a third-party vendor that has expertise in the required domain. The Public sector refers to government services such as the military, police, public education, public transit, healthcare services as well as employees working for government organizations. The BPO services in Public sector support governments to perform various functions such as e-governance initiatives, taxation, asset registration, pensions, and welfare programs, including financial assistance for the unemployed, and in a cost-effective manner. 
One of the major trends upcoming in this market is the shift to omni-channel to increase the accessibility of end-consumers and to strengthen customer relationships. The omni-channel helps governments to synchronize and store detailed information about customers which eventually leads to easy tracking of complaints and customer queries. 
According to the report, the Global BPO market in the Public sector is witnessing high growth because of the increased collaboration of IT services in the BPO sector. IT has facilitated the automation of various activity segments such as procurement, orders to pay, invoicing, accounts receivable, payroll outsourcing, and many others. Automation is increasingly being adopted to mitigate productivity problems and to control rising costs.

This report focuses on the global top players, covered 
Accenture 
Capgemini 
IBM 
Serco Global Services 
TCS 
Unisys 
Wipro 

Market segment by Regions/Countries, this report covers 
United States 
Europe 
China 
Japan 
Southeast Asia 
India

Market segment by Type, the product can be split into 
F&A Outsourcing 
CRM BPO 
HR Outsourcing 
Procurement Outsourcing

Market segment by Application, split into 
Military 
Police 
Public Education 
Public Transit 
Healthcare Services 
Others

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Major Key Points in Table of Content

Global BPO in Public Market Size, Status and Forecast 2025 
1 Industry Overview of BPO in Public 
1.1 BPO in Public Market Overview 
1.1.1 BPO in Public Product Scope 
1.1.2 Market Status and Outlook 
1.2 Global BPO in Public Market Size and Analysis by Regions (2013-2018) 
1.2.1 United States 
1.2.2 Europe 
1.2.3 China 
1.2.4 Japan 
1.2.5 Southeast Asia 
1.2.6 India 
1.3 BPO in Public Market by Type 
1.3.1 F&A Outsourcing 
1.3.2 CRM BPO 
1.3.3 HR Outsourcing 
1.3.4 Procurement Outsourcing 
1.4 BPO in Public Market by End Users/Application 
1.4.1 Military 
1.4.2 Police 
1.4.3 Public Education 
1.4.4 Public Transit 
1.4.5 Healthcare Services 
1.4.6 Others

2 Global BPO in Public Competition Analysis by Players 
2.1 BPO in Public Market Size (Value) by Players (2013-2018) 
2.2 Competitive Status and Trend 
2.2.1 Market Concentration Rate 
2.2.2 Product/Service Differences 
2.2.3 New Entrants 
2.2.4 The Technology Trends in Future

3 Company (Top Players) Profiles 
3.1 Accenture 
3.1.1 Company Profile 
3.1.2 Main Business/Business Overview 
3.1.3 Products, Services and Solutions 
3.1.4 BPO in Public Revenue (Million USD) (2013-2018) 
3.2 Capgemini 
3.2.1 Company Profile 
3.2.2 Main Business/Business Overview 
3.2.3 Products, Services and Solutions 
3.2.4 BPO in Public Revenue (Million USD) (2013-2018) 
3.3 IBM 
3.3.1 Company Profile 
3.3.2 Main Business/Business Overview 
3.3.3 Products, Services and Solutions 
3.3.4 BPO in Public Revenue (Million USD) (2013-2018) 
3.4 Serco Global Services 
3.4.1 Company Profile 
3.4.2 Main Business/Business Overview 
3.4.3 Products, Services and Solutions 
3.4.4 BPO in Public Revenue (Million USD) (2013-2018) 
3.5 TCS 
3.5.1 Company Profile 
3.5.2 Main Business/Business Overview 
3.5.3 Products, Services and Solutions 
3.5.4 BPO in Public Revenue (Million USD) (2013-2018) 
3.6 Unisys 
3.6.1 Company Profile 
3.6.2 Main Business/Business Overview 
3.6.3 Products, Services and Solutions 
3.6.4 BPO in Public Revenue (Million USD) (2013-2018) 
3.7 Wipro 
3.7.1 Company Profile 
3.7.2 Main Business/Business Overview 
3.7.3 Products, Services and Solutions 
3.7.4 BPO in Public Revenue (Million USD) (2013-2018)

4 Global BPO in Public Market Size by Type and Application (2013-2018) 
4.1 Global BPO in Public Market Size by Type (2013-2018) 
4.2 Global BPO in Public Market Size by Application (2013-2018) 
4.3 Potential Application of BPO in Public in Future 
4.4 Top Consumer/End Users of BPO in Public

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