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Business Process Outsourcing (BPO) Market 2018 Global Analysis by Key Players Accenture, Cognizant, Genpact, IBM, TCS, HP, Tech Mahindra, Capgemini, Wipro, EXL
Business Process Outsourcing (BPO)
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Top key Vendors : Accenture, Cognizant, Genpact, IBM, TCS, HP, Tech Mahindra, Capgemini, Wipro, EXL, NTT DATA(Dell), WNS Global, Minacs, Infosys, Mu Sigma, Aegis
Business process outsourcing (BPO) is defined as a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business related functions, typically IT related, to a third party service provider. This process usually involves multi-year, lucrative contracts between the client firm and service provider firm. Often, the employees of the service provider firm working for the client firm are incorporated in the client firm. Off-shoring, which is delegating work to a company based in another country is widely carried out by many global companies.
Another similar outsourcing activity called Knowledge Process Outsourcing (KPO) functions on similar lines with the exception that highly critical tasks that involve skill, knowledge, education and expertise are outsourced to third party service providers. Types of services carried out by BPOs include administration, finance and accounting, human resources, payment services, logistics and distribution, customer support, etc. Types of services carried out by KPO include intellectual property research for patent applications, legal and medical services, training, market research, business research, consultancy, research and development, etc. BPO finds applications in many verticals such as manufacturing, telecommunications, technology, banking, insurance and finance services, retail and healthcare among others.
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Table of Contents:
Global Business Process Outsourcing (BPO) market Research Report 2018-2022
Chapter 1: Global Business Process Outsourcing (BPO) market Overview
Chapter 2: Global Economic Impact on Industry
Chapter 3: Global Market Competition by Manufacturers
Chapter 4: Global Production, Revenue (Value) by Region
Chapter 5: Global Supply (Production), Consumption, Export, Import by Regions
Chapter 6: Global Production, Revenue (Value), Price Trend by Type
Chapter 7: Global Market Analysis by Application
Chapter 8: Manufacturing Cost Analysis
Chapter 9: Industrial Chain, Sourcing Strategy and Downstream Buyers
Chapter 10: Marketing Strategy Analysis, Distributors/Traders
Chapter 11: Market Effect Factors Analysis
Chapter 12: Global Business Process Outsourcing (BPO) Market Forecast
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