Global Chatbots Market Top Companies are IBM, Nuance Communications, Inc., eGain Corporation., Creative Virtual Ltd., Artificial Solutions, Next IT Corp., [24]7.ai, Inc., CX Company, Speaktoit, Inc., iDAvatars, Others

Market Definition: Global Chatbots Market

This market report defines the market trends and forecast the upcoming opportunities and threats of the chatbots market in the next 8 years. Chatbots is a computer program designed to simulate chat with human users, over the Internet. It conducts conversation via auditing and textual messages. These are the computer programs that imitate conversation with people using artificial intelligence. The chatbot ecosystem includes several cross-linking features that enable enhanced performance of chatbots in various applications. Many companies prefer in-built chatbots on their websites as they facilitate companies in providing immediate customer interaction. Mostly slack and twitter messaging platforms are preferred by businesses. Chatbots allows companies to engross in continuous communication with their customers. Chatbots installed by the companies offer information related to product and brand, which helps the company to increase brand awareness, and inspire customers to sign up for the company’s account. There is a huge growth for chatbots because large enterprises widely employ chatbot for digital marketing applications and for easy communication. The Kik Bot Store is going to launch chatbot with 16 bots, which will include the Weather Channel, H&M, Vine and Funny or Die.

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Market Analysis: Global Chatbots Market

The Global Chatbots Market is expected to reach USD 4125.3 Million by 2025, from USD 750.3 Million in 2017 growing at a CAGR of 36.5% during the forecast period of 2018 to 2025. The upcoming market report contains data for historic years 2014 & 2015, the base year of calculation is 2016 and the forecast period is 2018 to 2025.

Global Chatbots Market Research Report: By Type (Software, Services), By Usage (Websites, Contact Centres, Social Media, Mobile Platform), By Industry Vertical (Financial Services, Healthcare, Communication, Retail, Travel and Hospitality, Government, Education, Utilities), By Deployment Type, By End User (Small and Medium Enterprises, Large Enterprises), By Geography - Forecast to 2025

Major Market Drivers and Restraints:

• Acceptance of cloud-based technology
• Increasing demand for automated patient management tools in the healthcare industry
• Penetration of websites and mobile applications are increased.
• Lack of awareness due to early presence in tech-adoption life cycle
• High deployment cost and system integration complexities

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Market Segmentation: Global Chatbots Market

• The global chatbots market is segmented into type, industry vertical, usage, deployment type, end user and by geography.

• Based on type, the global chatbots market is segmented into software and services. Services are further segmented into professional services and managed services.

• On the basis of usage, the global chatbots market is segmented into websites, contact centres, social media, and mobile platform.

• On the basis of industry vertical, the global chatbots market is segmented into financial services, healthcare, communication, retail, travel and hospitality, government, education, utilities and others.

• On the basis of deployment type, the global chatbots market is segmented into on-premises and on-cloud.

• On the basis of end user, the global chatbots market is segmented into small and medium enterprises, large enterprises.

• Based on geography, the global chatbots market report covers data points for 28 countries across multiple geographies namely north America & south America, Europe, Asia-Pacific And, Middle East & Africa. Some of the major countries covered in this report are U.S., Canada, Germany, France, U.K., Netherlands, Switzerland, Turkey, Russia, China, India, South Korea, Japan, Australia, Singapore, Saudi Arabia, South Africa and, Brazil among others.

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Competitive Analysis: Global Chatbots Market

The global chatbots market is highly fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market. The report includes market shares of chatbots market for global, Europe, North America, Asia pacific and South America.

Major Market Competitors/Players: Global Chatbots Market

Some of the major players operating in the global chatbots market are IBM, Nuance Communications, Inc., eGain Corporation., Creative Virtual Ltd., Artificial Solutions, Next IT Corp., [24]7.ai, Inc., CX Company, Speaktoit, Inc., iDAvatars, Baidu, Inc, Poncho, Kik., WeChat., Varo, Babylon, ReplyYes, SRI International, Inbenta Technologies Inc., Anboto, among others.

Reason to Buy

- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the Global Chatbots Market.

- Highlights key business priorities in order to assist companies to realign their business strategies.

- The key findings and recommendations highlight crucial progressive industry trends in the Global Chatbots Market, thereby allowing players to develop effective long term strategies.

- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.

- Scrutinize in-depth global market trends and outlook coupled with the factors driving the market, as well as those hindering it.

- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to products, segmentation and industry verticals.

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