Call Centers Market Is Thriving Worldwide | Teleperformance, Convergys, Sykes Enterprises, Transcom, Atento

HTF Market Intelligence released a new research report of 98 pages on title 'Global Call Centers Market Size, Status and Forecast 2018-2025’ with detailed analysis, forecast and strategies. The study covers key regions that includes United States, Europe, China, Japan, Southeast Asia, India, Central & South America and important players such as Teleperformance, Convergys (Stream), Sykes Enterprises Inc., Transcom, Atento, Arvato, West Corporation

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This report focuses on the global Call Centers status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Call Centers development in United States, Europe and China.

Call centers are utilized by companies for inbound and/or outbound telephone calls and usually offer customer service or technical support to customers with complaints, inquiries, or technical issues. Other call centers include telemarketing, market research, and soliciting for charitable donations.

According to a lot of market researches being conducted, it is clear that the Global Call Center markets are surging like never before. Since the time of the internet and smart devices, the major boom in the market is evident as every segment of the Global Call Center Industry is growing at a rapid pace with the marketing expanding both in value and volume over the last decade and is expected to continue this trend into the future decade as well.

In 2017, the global Call Centers market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2018-2025.

The key players covered in this study
Teleperformance
Convergys (Stream)
Sykes Enterprises Inc.
Transcom, Atento
Arvato
West Corporation
Acticall (Sitel)
TeleTech Holdings Inc.
Comdata Group
Serco
Concentrix

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Market segment by Type, the product can be split into
Cloud
On-premises

Market segment by Application, split into
Banking, Financial Services, and Insurance (BFSI)
Healthcare
Government
Retail
Others

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Call Centers status, future forecast, growth opportunity, key market and key players.
To present the Call Centers development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Call Centers are as follows:
History Year: 2013-2017
Base Year: 2017
Estimated Year: 2018
Forecast Year 2018 to 2025
For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

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Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Call Centers Market Size Growth Rate by Type (2013-2025)
1.4.2 Cloud
1.4.3 On-premises
1.5 Market by Application
1.5.1 Global Call Centers Market Share by Application (2013-2025)
1.5.2 Banking, Financial Services, and Insurance (BFSI)
1.5.3 Healthcare
1.5.4 Government
1.5.5 Retail
1.5.6 Others
1.6 Study Objectives
1.7 Years Considered

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