Press release
Contact Center 2018 Global Market Key Players – Aspect, Cisco Systems, Genesys – Analysis and Forecast to 2022
Contact Center Market
About Contact Center
A contact center acts as a central point in an enterprise from where all contacts are managed. It plays a prominent role in the broad customer management strategies of an enterprise.
Technavio’s analysts forecast the global contact center market to grow at a CAGR of 8.54 % during the period 2018-2022.
Covered in this report
The report covers the present scenario and the growth prospects of the global contact center market for 2018-2022. To calculate the market size, the report considers the revenue generated from the sales of contact center solutions.
The market is divided into the following segments based on geography:
• Americas
• APAC
• EMEA
Technavio's report, Global Contact Center Market 2018-2022, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors
• Aspect
• Cisco Systems
• Genesys
….
Request For Sample Report @ https://www.wiseguyreports.com/sample-request/2963421-global-contact-center-market-2018-2022
Market driver
• Rising adoption of cloud-based contact centers
• For a full, detailed list, view our report
Market challenge
• Inability to achieve an ASA
• For a full, detailed list, view our report
Market trend
• Integration of chatbots for better turnaround times
• For a full, detailed list, view our report
Key questions answered in this report
• What will the market size be in 2022 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.
Table Of Contents:
PART 01: EXECUTIVE SUMMARY
PART 02: SCOPE OF THE REPORT
PART 03: RESEARCH METHODOLOGY
PART 04: MARKET LANDSCAPE
• Market ecosystem
• Market characteristics
• Market segmentation analysis
PART 05: MARKET SIZING
• Market definition
• Market sizing 2017
• Market size and forecast 2017-2022
PART 06: FIVE FORCES ANALYSIS
• Bargaining power of buyers
• Bargaining power of suppliers
• Threat of new entrants
• Threat of substitutes
• Threat of rivalry
• Market condition
PART 07: MARKET SEGMENTATION BY TYPE OF INTERACTION
• Segmentation by type of interaction
• Comparison by type of interaction
• Voice-based – Market size and forecast 2017-2022
• Text-based – Market size and forecast 2017-2022
• Social media-based – Market size and forecast 2017-2022
• Market opportunity by type of interaction
PART 08: MARKET SEGMENTATION BY DEPLOYMENT
• Segmentation by deployment
• On-premises
• Cloud-based
PART 09: CUSTOMER LANDSCAPE
PART 10: REGIONAL LANDSCAPE
• Geographical segmentation
• Regional comparison
• Americas – Market size and forecast 2017-2022
• EMEA – Market size and forecast 2017-2022
• APAC – Market size and forecast 2017-2022
• Market opportunity
PART 11: DECISION FRAMEWORK
PART 12: DRIVERS AND CHALLENGES
• Market drivers
• Market challenges
PART 13: MARKET TRENDS
• Integration of chatbots for better turnaround times
• Use of analytics for enhancing the customer experience
• Incorporation of AI for providing customized solutions
PART 14: VENDOR LANDSCAPE
• Overview
• Landscape disruption
• Competitive scenario
PART 15: VENDOR ANALYSIS
• Vendors covered
• Vendor classification
• Market positioning of vendors
• Aspect
• Cisco Systems
• Genesys
Complete Report Details @ https://www.wiseguyreports.com/reports/2963421-global-contact-center-market-2018-2022
Continued…….
CONTACT US:
NORAH TRENT
Partner Relations & Marketing Manager
sales@wiseguyreports.com
www.wiseguyreports.com
Ph: +1-646-845-9349 (US)
Ph: +44 208 133 9349 (UK)
ABOUT US:
Wise Guy Reports is part of the Wise Guy Consultants Pvt. Ltd. and offers premium progressive statistical surveying, market research reports, analysis & forecast data for industries and governments around the globe. Wise Guy Reports features an exhaustive list of market research reports from hundreds of publishers worldwide. We boast a database spanning virtually every market category and an even more comprehensive collection of market research reports under these categories and sub-categories.
Address:
WISE GUY RESEARCH CONSULTANTS PVT LTD
Office No. 528, Amanora Chambers
Magarpatta Road, Hadapsar
Pune - 411028
Maharashtra, India
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Contact Center 2018 Global Market Key Players – Aspect, Cisco Systems, Genesys – Analysis and Forecast to 2022 here
News-ID: 1160234 • Views: …
More Releases from WiseGuyResearch Consultants Pvt Ltd
Slewing Bearing Market 2021 Global Share, Trend, Segmentation, Analysis and Fore …
Slewing Bearing Market 2021
Global Slewing Bearing Scope and Market Size
The recently published Slewing Bearing market report reveals an extensive study that has been conducted. This section presents a concise overview of the market status and the categorization of the market size based on the manufacturers, type, application, and regions. The report also provides a highlight of the aftermarket and the scope of the product/service. The report has been prepared with…
Spectral Sensing Filters 2021 Global Market Key Players – Viavi Solutions, PIX …
Spectral Sensing Filters Market 2021
Global Spectral Sensing Filters Scope and Market Size
The recently published Spectral Sensing Filters market report reveals an extensive study that has been conducted. This section presents a concise overview of the market status and the categorization of the market size based on the manufacturers, type, application, and regions. The report also provides a highlight of the aftermarket and the scope of the product/service. The report has…
Speed Sensors Market 2021 Global Industry – Key Players Analysis, Sales, Suppl …
Speed Sensors Market 2021
Global Speed Sensors Scope and Market Size
The recently published Speed Sensors market report reveals an extensive study that has been conducted. This section presents a concise overview of the market status and the categorization of the market size based on the manufacturers, type, application, and regions. The report also provides a highlight of the aftermarket and the scope of the product/service. The report has been prepared with…
Automotive Snow Chains Market - Global Industry Analysis, Size, Share, Trends, G …
Automotive Snow Chains Market 2021
Global Automotive Snow Chains Scope and Market Size
The recently published Automotive Snow Chains market report reveals an extensive study that has been conducted. This section presents a concise overview of the market status and the categorization of the market size based on the manufacturers, type, application, and regions. The report also provides a highlight of the aftermarket and the scope of the product/service. The report has…
More Releases for Contact
Surging Demand For Cloud-Based Contact Centers Fuels Contact Center Software Mar …
Stay ahead with our updated market reports featuring the latest on tariffs, trade flows, and supply chain transformations.
Contact Centre Software Market Size Growth Forecast: What to Expect by 2025?
The market size of contact centre software has expanded swiftly in the past few years. It is projected to progress from $43.39 billion in 2024 to $51.19 billion in 2025, growing at a compound annual growth rate (CAGR) of 18.0%. The growth…
Xinzhe Metal: Elevator contact acceleration switch metal contact piece
Short Description:Elevator contact sheets are suitable for control panels of elevators, machinery, automobiles, medical equipment, electronics and other equipment due to their elastic recovery, conductivity, durability and stability.Material: aluminum, copper, etc.
Image: https://www.abnewswire.com/uploads/5241f0a41f3cb10df8022c5706ad2b4d.png
Advantages
1. More than 10 years of overseas trade expertise.
2. Provide one-stop service from mold design to product delivery.
3. Fast delivery time, about 25-40 days.
4. Strict quality management and process control (ISO 9001 certified manufacturer and factory).
5. Factory direct supply,…
Xinzhe Metal: Elevator leveling flat contact switch metal contact piece
The metal contact of the elevator switch is a vital part of the switch assembly. Through high-quality materials and precision processing technology, the contact piece can provide stable and reliable performance in various applications.
Image: https://www.abnewswire.com/uploads/b24c88661311c93e15b6aa7f1a2bdc02.png
Advantages
1. More than 10 years of overseas trade expertise.
2. Provide one-stop service from mold design to product delivery.
3. Fast delivery time, about 25-40 days.
4. Strict quality management and process control (ISO 9001 certified manufacturer and factory).
5.…
Michigan Contact Lens Offers Extremely Affordable Contact Lenses To US Consumers
Michigan Contact Lens, a leading specialty contact lens practice, is pleased to announce the addition of all its contact lenses to its website, michigancontactlens.com. This move allows customers to take advantage of wholesale prices on a wide range of contact lenses, revolutionizing the contact lens market in Michigan.
As a service-first practice, Michigan Contact Lens is committed to providing exceptional customer service and ensuring the best vision care for its patients.…
Streamlining Contact Data: The Success of Bulk Merge for Duplicate Contact Manag …
• Overview:
• An international nonprofit organization faced a challenge with a database containing 3,569,188 contacts, of which 33,742 were duplicates.
• The Organization's Problem:
• The nonprofit needed an efficient way to remove duplicate contacts to enhance data integrity.
• Manual review of millions of contacts was impractical.
• The Organization's Decision:
• The nonprofit consulted Astreca's experts.
• They implemented the Bulk Merge app, which used advanced algorithms to detect and flag duplicates for removal.
• Data technicians reviewed flagged entries before deletion.
To know more@https://astreca.com/case-studies/bulk-merge-contact-integrity/
• Business…
Global Corrective Contact Lens Market Analysis Forecast 2022-2028 Global Industr …
The Corrective Contact Lens Market research report offers key values on the state of the industries. The study involved research on landscape-specific skill as well as detailed information on each section. The Corrective Contact Lens research report highlights inner and outer examination of the current worldwide Corrective Contact Lens market. This Corrective Contact Lens market report includes major competitors and players involved in the market. The classification also involves the…
