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World-Class: Seamless Subscriber Notification in Real time

10-27-2009 11:47 AM CET | Media & Telecommunications

Press release from: Orga Systems GmbH

Orga Systems deploys perfect processing of different event sources

Paderborn (Germany), 27 October 2009 - Today’s mobile subscribers want and need seamless mobility, convenience and control. Therefore communication service providers are starting to invest in real-time communication and customer interaction capabilities. Still crucial, not to say most challenging, is the intelligent management of multiple event sources. Orga Systems, a dedicated expert of real-time solutions, deployed the world’s first system that provides seamless subscriber notification through perfect processing of different event sources.

Central Hub as Key Enabler for Powerful Mass Marketing Campaigns
Orga Systems’ customer communication platform (CCP) is built around a central hub that matches subscriber-related events and parameters with predefined notification messages. Additionally, CCP supports multiple communication channels for these messages, and allows control over their delivery time or time period. It is specifically designed for integration in convergent networks - fact which makes it a valuable add-on for real-time charging and billing systems.

CCP boosts the success of marketing activities and creates instant revenue opportunities. It is a powerful platform for mass marketing campaigns. Highly personalized one-to-one promotions, e.g. happy hour promotions, individual anniversary campaigns, special roaming offerings and location based promotions can be launched easily and help to establish a closer customer relationship.

Personalized Broadcasting Channel
Today, the majority of operators plan to highly increase the amount of messages they broadcast. Millions of personalized notifications have to be sent out in an efficient way. In this context, the high-performance capabilities of CCP play a vital role. The solution offers dynamic transmission sequences with a configurable, automated selection of alternative delivery channels. In addition, individual messages in different languages or even dialects can be sent to specific subscriber segments.
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Official Company profile
Orga Systems

International wireless carriers know us as a leading provider of trendsetting real-time billing solutions. Tailored systems, based on flexible, high-quality products, are our answer to the questions that will be asked by the global telecommunications industry of tomorrow.

From our German Headquarters in Paderborn and our international sites in Berlin, Istanbul, Kiev, Kuala Lumpur, Madrid, Rio de Janeiro and Rome, we deliver innovative solutions to the leading wireless carriers.

Enabling business agility with an outstanding portfolio of real-time based solutions – that is what Orga Systems does: Convergent Billing, Complex Rating, Online Charging, Prepaid Billing, Recharge and Voucher and Customer Interaction.

Orga Systems GmbH
Am Hoppenhof 33
33104 Paderborn

Andreas Freund
afreund@orga-systems.com

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