Botswana Telecoms, Mobile and Broadband Market - Country Overview, Key Statistics and Analyses

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Effective regulatory reform has turned the Botswana’s telecom market into one of the most liberalised in the region. There is a service-neutral licensing regime which takes into account the increasing convergence of technologies and services. A number of operators now compete effectively, particularly in the mobile segment.

Although the number of mobile subscribers fell sharply at the end of 2016, Botswana still has one of the highest mobile penetration rates in Africa. Popular use of multiple SIM cards from different operators has delayed the introduction of mobile number portability, with the telecom regulator not convinced of the facility’s economic benefits. In a bid to generate new revenue streams and secure market share, the three mobile network operators (MNOs) – Mascom Wireless (an affiliate of South Africa’s MTN), Orange Botswana (backed by Orange Group) and BTC – have entered the underdeveloped broadband sector by adopting of 3G, LTE and WiMAX technologies. In the fixed-line broadband market they compete with a large number of ISPs, some of which have rolled out their own wireless access infrastructure.

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After a period of stagnation, the number of internet users has risen strongly in recent years, largely the result of lower prices following improvements in international connectivity. Historically, the landlocked country has depended on satellites for its international bandwidth, and on other countries for transit capacity to landing points of international submarine fibre optic cable systems. The landing of additional cables in the region in recent years has improved the competitive situation in this sector, while prices for connectivity have fallen by up to 70%. The stability and cheaper cost of fixed-line broadband services continues to attract subscribers, though mobile internet remains the preferred choice for most, particularly among the large proportion of younger people in the country.

The much delayed privatisation of BTC has been facilitated by the transfer of network assets and the management of BTC’s involvement in two key submarine cables to the newly created wholesale operator Botswana Fiber Networks (BoFiNet). BTC through this process has been transformed into a retailer of services. An IPO was completed in April 2016. There was considerable interest in the 44% of the company made available, with 5% reserved for employees and 51% being retained by the state. Some 50,000 private investors now have a stake in the operator.

Key developments:

Government commits BWS461.35 million for ICT infrastructure in 2018-19 budget; BTC reports 8.7% increase in revenue for fiscal 2017; government investigates potential illegality of JV between Botswana Power Corporation and Liquid Telecom; Orange Botswana partners with Barclays Bank to develop m-money service; BoFiNet completes three fibre network expansion links costing BWP200 million; regulator introduces Unified Licensing Framework; regulator imposes reduction in mobile termination rates; Orange Botswana and Mascom extend LTE services; report update includes telcos’ data to Q3 2017, regulator’s 2017 annual report and market data to Q1 2017, Telecom Maturity Index tables, charts and analysis, recent market developments, recent market developments.

Companies mentioned in this report:

Botswana Telecommunications Corporation (BTC); Mascom Wireless (MTN); Orange Botswana (Vista Cellular); beMobile; Botsnet; MTN Business; InfoBotswana (IBIS); Broadband Botswana Internet (BBI); OPQ Net; Mega Internet; Global Broadband Solution (GBS); Tsagae Communications; Virtual Business Network Services (VBN); Bytes Technology; Fourth Dimension; Hi-Performance Systems; Microteck Enterprises; Tharinet; Netspread; First National Bank.

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Table of Content

1. Executive summary

2. Key statistics

3. Country overview

4. Telecommunications market
4.1 Market analysis

5. Regional African Market Comparison

6. Regulatory environment
6.1 Historical overview
6.2 Botswana Communications Regulatory Authority (BOCRA)
6.3 Universal Service and Access Strategy
6.4 Unified Licensing Framework
6.5 Infrastructure sharing
6.6 Telecom sector liberalisation
6.6.1 Regulatory reform 2006
6.6.2 Service-neutral licences since 2007
6.7 Privatisation

7. Fixed network operators
7.1 Botswana Telecommunications Corporation (BTC)
7.2 Liquid Telecom

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8. Telecommunications infrastructure
8.1 Overview of the national telecom network
8.2 International infrastructure
8.2.1 Submarine fibre

9. Fixed-line broadband market
9.1 Introduction and statistical overview
9.2 Market analysis
9.3 Public internet access facilities
9.4 Botswana Internet Exchange (BINX)
9.5 White space spectrum
9.6 Broadband statistics
9.7 Fixed-line broadband technologies
9.7.1 Digital Subscriber Line (DSL) networks
9.7.2 Other fixed broadband services
9.8 E-health, E-learning

10. Mobile market
10.1 Recent developments
10.2 Market analysis
10.3 Mobile statistics
10.4 Mobile broadband
10.5 Regulatory issues
10.5.1 Backbone infrastructure
10.5.2 SIM card registration
10.5.3 Mobile Number Portability (MNP)
10.5.4 Mobile Termination Rates (MTRs)
10.5.5 Roaming
10.6 Mobile infrastructure
10.6.1 Digital networks
10.7 Major mobile operators
10.7.1 Mascom Wireless
10.7.2 Orange Botswana (formerly Vista Cellular)
10.7.3 BTC (beMobile)
10.8 Mobile content and applications
10.8.1 m-banking, m-money

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