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Press Releases from CDC (2 total)

Strong Sales and High Market Demand Underpin CDC Software’s Immediate European …

24 August 2011 - Demand for proven CRM and customer complaint management solutions opens up pan-European revenue opportunities for successful UK business CDC Software, the supply chain and customer complaints and feedback management solution provider for major brands including Argos, Barclays Bank, British Airways and Page & Moy, is growing its Europe business with the expansion of its sales offices in Germany, France, Spain and Belgium. This announcement follows quarter-on-quarter sales

CDC Software calls for ‘Complaints Management Best Practice’ Processes as Of …

Customer service executives agree that common processes are needed to ensure consumers, retailers and service providers benefit from well managed customer complaints 17 August 2011 – CDC Software and Mathew James Customer Care Solutions, the independent customer service consultancy, today announced the need for a common set of customer complaint and feedback management processes* to provide a benchmark for all customer-facing businesses. A year-long complaints management process study by

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