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Press Releases from NICE Systems (2 total)

Global BPO Chooses NICE’s AI-Powered Nexidia Analytics Solution to Boost Compl …

India, 30 October, 2017 – NICE (Nasdaq:NICE) announced that business process outsourcer iEnergizer is implementing Nexidia Analytics to improve both regulatory compliance and customer service. iEnergizer, an international BPO primarily working out of India, serves across six continents, providing customer relations management and back office outsourcing for companies in the banking, healthcare, financial services, gaming, publishing and legal consulting sectors. Its 7 operations centers employ 12,000+ professionals, with 8,000 contact

NICE Utilizes Voice Biometrics Technology to Expand Fraud Prevention Suite to Co …

New Delhi, 10 January 2013: NICE Systems (NASDAQ NICE), world leader in intent based solutions that capture and analyse interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time announced the launch of its Contact Center Fraud Prevention solution, which tracks fraud patterns and screens all phone interactions for fraud against a watch list of known fraudsters. The solution brings together NICE Actimize’s

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