Press Releases from HyperQuality (1 total)
HyperQuality Releases ClearMetrix
SEATTLE—October 2, 2008— HyperQuality, Inc. (hyperquality.com), the premier contact center business intelligence firm, announced today the launch of ClearMetrix. ClearMetrix is the first hosted software solution to help companies of all sizes improve contact, operational and marketing performance, driving improvements in the metrics that are important to them.
With numerous challenges in the contact center environment – from long average handle times to less than desirable customer satisfaction…
