Press Releases from Iontas (7 total)
Iontas Selects Cima Solutions Group as Premier Partner
Austin, TX – November 12, 2008 - Cima Solutions Group was selected by Iontas as a premier partner, a relationship which will pave the way for heightened productivity for State of Texas – and many other – employees.
Cima, an IBM Premier Business Partner that delivers business continuity and IT infrastructure solutions, was recently awarded a contract by the State of Texas. The Iontas-Cima partnership provides access to Cima’s clients –…
Iontas Partners with Award Winning Predictive Dialer Company
Austin, Texas and Letterkenny, Ireland – July 17, 2008 - A leading, award winning company supplying predictive dialers to contact centers is partnering with Iontas to offer something its competitors don’t: workforce optimization tools.
The company currently offers automated solutions for inbound and outbound calls, campaign processing and real time control. The integration of Iontas software means the company’s clients will not only have access to superb dialing tools, they…
Iontas’ Innovative R&D Catches Attention of Enterprise Ireland – Awards Iont …
Donegal, Ireland and Austin, TX, June 20, 2008 – Iontas disclosed today that they were recently awarded matching funds for their innovative research and development to facilitate the creation of a substantial new component for the Process Focus software product. The investment of over $1m will be funded up to 45% by Enterprise Ireland, the Irish state body responsible for promoting Irish companies in Global markets.
Iontas, recently described by…
Iontas Recognized as “Missing Link” in Workforce Optimization by Leading Ana …
Austin Texas and Letterkenny Ireland, June 10, 2008 – Premier global marketing intelligence firm IDC has turned the spotlight on Iontas, dubbing the software provider “the missing link” in business process management, in an article released recently.
“Iontas fills a gap that exists…whose objective is to aggregate and harness the rich source of accurate real-time data from different operating environments,” the article reads.
IDC contends that “the world is entering a…
Major U.S. Bank Deploys 55,000 Seats of Iontas’ Focus Software Suite
Austin, Texas, and Letterkenny, Ireland – June 4, 2008 – Iontas revealed today that a major U.S. bank has successfully deployed 55,000 seats of Iontas’ Focus software suite as part of a Six Sigma initiative to streamline front-office operations. This bank, a significant player in the American financial landscape, provides an expansive range of banking and financial services through more than 5,000 retail branches across the United States. A premier…
Major Call Center Industry Conference Awards Premier Iontas Partner "Best of Sho …
Powered by Iontas’ Focus software, a premier Iontas partner won the “Best of Show” award at a recent Call Center industry conference. The partner’s software was lauded for its PCI compliant security features, including its detailed audit trails for tracking user activity and its protection of sensitive customer data such as credit card or bank account numbers.
Iontas’ Focus Software Suite collects detailed performance metrics from software applications that call…
Top Iontas Partner Secures another Financial Institution Win with Iontas Technol …
Top Iontas Partner Secures another Financial Institution Win with Iontas Technologies
Austin, Texas, and Letterkenny, Ireland – April 22, 2008
Iontas disclosed today that a top Iontas Partner signed up another major US bank for the Focus Software suite. The bank anticipates using this state-of-the-art software to support their credit card division’s customer support center to gain new insight and enable them to reduce non-interaction time, increase cross selling effectiveness,…
