Press Releases from Richmond Systems (3 total)
Richmond SupportDesk Service Desk Software Released with all New Web Based Repor …
Richmond Systems today launched a brand new version of the service desk software Richmond SupportDesk, for enterprise IT support based on ITIL® best practices.
One of the many highlights for this release is web based reporting for powerful, dynamic and actionable reports all accessible via a web browser.
This empowers business users and support technicians alike with access to over 100 interactive statistical template reports on the support operation.
Report templates…
Go Against Business Instincts
The backdrop of media gloom surrounding the economy looms large over business technology purchasing. But not only is it possible to get funding for projects, it is the best way to ensure that businesses survives whatever the financial market may throw at them.
Efficiency Gains
Now is the best time to upgrade technology and make workforces more efficient. Of course, this idea goes against all current wisdom which urges cautious…
Specialist Schools and Academies Trust team up with Richmond Systems
London, UK : Richmond Systems is helping the Specialist Schools and Academies Trust’s new IT manager, Jahangir Janmohamed (JJ), to integrate service support into the running of the organisation, following the extension of its use of Richmond SupportDesk. The service desk software has been used to log calls to the IT team for the last two years, but under JJ’s leadership it has been further enhanced to integrate more fully…
