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Press Releases from IST Networks (3 total)

IST Expands Cloud Customer Experience Solution Offering with PureCloud by Genesy …

Dubai, UAE - October 04, 2017 - IST, the customer experience technology specialists, today announced that it has expanded its partnership with Genesys, the global leader in omnichannel customer experience and contact center solutions with the addition of the PureCloud by Genesys to its solution offering. Designed to help businesses in the Middle East deliver a consistent, seamless and personalized next-generation customer experience, PureCloud is a unified, all-in-one customer

IST Recognized by Genesys as Middle East Partner of the Year

Dubai, United Arab Emirates – July 03, 2017 – IST, the customer experience technology specialists, today announced that the company has been named ‘Middle East Partner of the Year’ by Genesys, the global leader in omnichannel customer experience and contact centre solutions. The award, which was presented to IST at Genesys’ annual CX17 event last month in Brussels, Belgium, recognizes IST for their outstanding technical support and professional service capabilities,

IST Enables Middle East Organizations to Offer a Connected Customer Experience w …

Dubai, United Arab Emirates – June 06, 2017 – Continuing to build on their 15-year legacy of enabling enterprises in the Middle East to deploy customer-centric contact centers that deliver improved customer outcomes, IST, the customer experience technology specialists, today announced the launch of IST OmniCloud, a cloud-based digital customer experience platform, and IST Sentiment Analysis. Available as independent solutions or as an integrated platform, IST OmniCloud and IST Sentiment

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