Press Releases from Azzurri Communications (3 total)
CYOD deployed twice as often as BYOD
• Companywide deployment of Choose Your Own Device (CYOD) policies grown at twice the rate of Bring Your Own Device (BYOD) – 12% vs. 6%
• 31% of organisations now run companywide CYOD policies (vs. 17% who run BYOD)
• Organisations overwhelmingly cite CYOD as more suitable for…
Facebook Fail? Seven times more organisations adding Snail Mail as a ‘new’ c …
• Only 5% of organisations added Facebook as a new communications channel last year, vs. 35% that added Post
• 40% of organisations now offer Facebook as a communications channel to their customers, however Twitter still more popular at 48%
• Integrating the growing number of communication channels…
Vanquis Bank reaps benefits of decade partnership with Azzurri
- Azzurri implements cloud-based contact centre to future-proof Vanquis Bank
- 1,000 seat Avaya/Callmedia contact centre supports international growth
18th September 2013: The UK based credit card company, Vanquis Bank has teamed up with Azzurri Communications again to revolutionise its contact centre systems.
Azzurri has implemented a new cloud-based contact centre architecture for decade-long customer Vanquis Bank based on the Avaya platform and the Callmedia 5.0 contact centre management application.
To cope with…
