(openPR) - Dormagen, Germany. – August 7, 2008: IT-Services Thomas Holz announced the release the ReplyButler version 2.01 today, an innovative tool that makes answering emails with Outlook more convenient and much faster. The new version features a new sidebar-based user interface and makes a big step from a simple text module tool to helpdesk application.

The version features several smaller improvements and bugfixes and of course the new sidebar user interface. The sidebar suggests predefined text-modules that could match the e-mail you’re answering. The program now features a history and a top5-list of previously used text modules and has a search function integrated in the sidebar.

Furthermore ReplyButler 2.01 has several other features to make helpdesk work more productive:
• When answering an e-mail the program auomatically inserts an the matching addressing / greeting phrase with name.
• ReplyButler reminds you if you forgot an attachment
• Answered e-mails are automatically moved and sorted into the right folder

The administration of text modules is much more powerful than in many other helpdesk programs:
• Multilingual text modules: ReplyButler automatically uses the right language.
• Text modules that might help are automatically suggested.
• It’s possible to train each text module to appear only for certain mails.
• Text modules are stored in folder structures and can have icons
• Hotkeys can be assigned to texts and folders

Availability
ReplyButler supports Windows 98/Me/NT/2000/XP/2003 and costs only 15(USD) for a home edition license and $49 (USD) for a business edition. Registered customers are entitled to the unlimited functionality, free lifetime updates and technical support. A fully-functional freeware edition of the program can be downloaded at: www.replybutler.com/download/ReplyButlerE_Freeware.exe

Infos also at:
www.rbytes.net/software/replybutler-review/

Contact: Thomas Holz
Company: IT-Services Thomas Holz
Title: Chief Executive Officer
www.replybutler.com

ITSTH is a privately held software company that focuses on email and synchronization tools development. Our commitment to high standards of program robustness, usability and customer service has helped us gain the respect of customers around the world. For more information, visit our website at www.itsth.com.