Until very recently, software was always something that arrived via a CD-ROM or download, you bought a server, you paid a technician to configure it and network it, you ran a setup program, and off you went, very quickly realising that IT was going to be something that would cost your business a lot of money.
The expense to a small business of a multi-user software application usually stretches into the thousands of pounds and includes the cost of the software, user licences, customer support, the server, the IT services expertise for installation and configuration, backups and of course future upgrades when the current version no longer remains on the support path.
Until recently, these costly overheads have been necessary to ensure a reliable and functional IT network. However, business owners now have an alternative that takes the headaches and vast expense out of IT. On-demand software applications offer software-as-a-service via a website. You can usually try the software for free and then subscribe to use the software as required. As a result, many costs traditionally associated with IT are eradicated by the adoption of this business technology. Backups are taken care of by the service provider. Upgrades are free and automatic. Local networked servers are no longer required. IT technicians do not need to be employed. Software maintenance and support contracts are no longer required and per-user licences become grouped licences that provide far greater value.
An example of such an online service can be found at www.businessitonline.com. This service provides small businesses with a toolset for storing and sharing financial, sales, contact and schedule information at a fraction of the cost of locally installed applications. Agile 21st Century businesses are enjoying the freedom and cost savings this new type of service provides and are using it to get ahead of the competition.
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David Cruickshank
Director
Farrellsoft Ltd
Shepherds Building
Rockley Road
London W14 0DA
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