Press release
unblu facilitates digital on-boarding for banks through simplified video identification process
Leading live engagement solutions company expand their financial services solution portfolio to incorporate video identification used in on-boarding scenarios for banksSarnen, Switzerland July 12th, 2016
Live engagement software specialist unblu announced today it has expanded its software to include a video identification element, enabling a quick and simple digital on-boarding process. Digital on-boarding is of particular value to the banking industry as they continue their struggle to become more flexible not only in their technology but also in their operations and culture. A step which is imperative in order to acquire customers and satisfy their expectations in a digitally transforming world.
“Our passion and dedication for developing our product to fit the needs of the industry is already well known and appreciated amongst our clients. We are thrilled to incorporate a video identification solution to increase efficiency and create an unprecedented customer experience”, said Luc Halidmann CEO, unblu inc.
The digitization of processes and innovation of client interfaces is currently on the agenda of every banking institute as the competition from Fintechs increases and the pressure to reduce dropout rate and improve ROI increases. Banks are looking for solutions whereby they can offer clients their services, including opening an account remotely, at the convenience of the client and without postal exchanges or having to visit a bank. unblu´s solution is unique as it combines a video chat capability with co-browsing, allowing the bank to map the account opening process entirely on their existing digital front end, avoiding media disruption and guaranteeing the best possible end customer experience.
About unblu:
unblu provides web customer engagement software with a vision to bring personal online guidance and interaction to every website. With hundreds of organizations already using unblu´s co-browsing solutions, the company is helping its customers to transform the way online business is done. unblu´s products are available on premise and in the cloud. To learn more about unblu, please visit www.unblu.com.
Jens Rabe
unblu inc.
Kernserstrasse 17
6060 Sarnen
Switzerland
+41 (41) 511 27 11
jens.rabe@unblu.com
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release unblu facilitates digital on-boarding for banks through simplified video identification process here
News-ID: 348286 • Views: …
More Releases from unblu inc.
unblu announces strategic expansion with new London office
In a strategic move to expand their presence in the UK market, the software company unblu announced the opening of a new office in London. The move is a natural progression for the software company to support its long-standing local clients, while pursuing new opportunities. “unblu has been working with UK clients since its inception and it is a strategic area of growth for the company. We’ve been consistently pursuing…
unblu listed in Gartner’s Hype Cycle for Business Ecosystems, 2017
unblu, a leading provider of collaborative engagement solutions for the world’s leading banks and financial institutions, announced that it was identified as a sample vendor in the July 2017 Gartner "Hype Cycle for Business Ecosystems, 2017" report. unblu was named in the “Collaborative Customer Interface” (CCI) category.
Technology is changing the way organizations are able to interact with customers and prospects. While both of them now have access to a…
GFT and unblu join forces: interactive solutions for the digitalisation of bank …
GFT, global technology partner for the digital transformation of the finance sector, and unblu, a leading provider of interactive solutions for the industry, plan to work more closely together in future. The companies recently signed a partnership agreement with the aim of and thus supporting their digitalisation strategies.
Sarnen, Switzerland, May 29, 2017
By integrating unblu’s collaboration software into their existing IT landscapes, banks can continue their personal customer…
The future of live engagement in banking - unblu’s CEO in exclusive interview …
Luc Haldimann on how unblu solves the problem better, what makes a great implementation and what we can expect from the live engagement vendor in the future.
After the success of their live demo on stage at finovate, Julie Schicktanz catches up with unblu’s CEO to bring you more insight into what makes a live engagement solution great and how to leverage the solution in your digital transformation strategy -…
More Releases for Sarnen
GFT and unblu join forces: interactive solutions for the digitalisation of bank …
GFT, global technology partner for the digital transformation of the finance sector, and unblu, a leading provider of interactive solutions for the industry, plan to work more closely together in future. The companies recently signed a partnership agreement with the aim of and thus supporting their digitalisation strategies.
Sarnen, Switzerland, May 29, 2017
By integrating unblu’s collaboration software into their existing IT landscapes, banks can continue their personal customer…
The future of live engagement in banking - unblu’s CEO in exclusive interview …
Luc Haldimann on how unblu solves the problem better, what makes a great implementation and what we can expect from the live engagement vendor in the future.
After the success of their live demo on stage at finovate, Julie Schicktanz catches up with unblu’s CEO to bring you more insight into what makes a live engagement solution great and how to leverage the solution in your digital transformation strategy -…
unblu receives European patent protection for 3rd generation co-browsing technol …
As secure co-browsing continues to redefine the digital customer experience in banking, the European Patent Office (EPO) grants unblu Inc. patent protection for key innovation.
Sarnen, Switzerland March 16, 2017
unblu, the leading live engagement suite vendor for financial services, announced today that the EPO granted them a patent for their secure embedded co-browsing technology. The patent is listed under publication number EP 2171582 A1 and is named “Remotely controlling a browser…
unblu’s mobile co-browsing set to revolutionize real time consultation for ban …
Mobile banking is becoming increasingly prevalent and banks are keen to utilize the mobile channel to engage with and sell to as many of their clients as possible.
unblu’s mobile co-browsing is designed to facilitate exactly this.
Sarnen, Switzerland, March 2nd, 2017
Mobile as an additional channel for real time customer consultation, presents countless opportunities for financial institutes wishing to differentiate themselves and promote true customer centric solutions. The majority of…
unblu strengthens Singapore region success with SOFGEN
unblu, the leading provider of engagement solutions for banks and SOFGEN, worldwide provider of IT solutions in and around core banking, join forces to deliver next generation live collaboration solution to Asian market
Sarnen, Switzerland January 8th, 2017
With banks aiming to give their online customers an in-person experience to rival their high-street branches, live engagement is fast becoming a must have across financial industries and across the globe. Strategic partnerships are…
unblu and TokBox partner up to bring Video Identification & Live Video Chat to t …
Unblu’s collaboration suite further enhanced by partnership with industry leading WebRTC Video solution specialist Tokbox, a Telefonica company.
Sarnen, Switzerland September 21st, 2016
Unblu who’s collaboration suite already consolidates Live chat, co-browsing and document sharing, have partnered with Tokbox to further broaden their offering. Effective immediately video identification and live video chat capabilities will be available to existing and new clients thanks to the strategic partnership.
On their choice of partner Luc…
