Press release
Espire Recognized as a Global MS Dynamics CRM Specialist Provider in Gartner CRM Vendor Guide 2016
The CRM Vendor Guide is a report that Gartner, the global independent information technology research and advisory company, releases every year to aid businesses in choosing the right Customer Relationship Management (CRM) solution providers.
“In the last few years we have been working closely with Chief Information Officers and Chief Marketing Officers across the globe to chart integrated customer experience strategies for their specific business goals. Offering innovative CRM solutions is part of the larger goal of enabling our clients to deliver exceptional customer experiences,” said Gagan Oberoi, CEO, Espire Infolabs. “And we feel great about being recognized by Gartner for our expertise in this domain, as a global Microsoft Dynamics CRM Specialist Provider.”
The Gartner CRM Vendor Guide 2016 highlighting an important trend, reported, “Most organizations have started to break away from an on-premises, packaged commercial software CRM system, which has been the dominant delivery model of the last 20 years. It is being replaced by a hybrid model that combines on-premises software with cloud-based CRM solutions.”
As a result, many enterprises are looking at configuring and deploying SaaS CRM solutions by looping in a CRM service provider with proven expertise in designing, integrating, implementing and supporting the complex change management requirements.
In this context, the research firm listed out top global CRM Service Providers for SaaS Implementations. And among the featured companies, Espire Infolabs was recognized under Microsoft Dynamics CRM Specialist Providers - Global System Integrators.
Espire’s Microsoft Dynamics CRM Offering involves end-to-end services ranging from consulting, implementation, upgrade, maintenance and support, customization and training delivery services. This offering is a part of Espire’s larger strategy of bringing customer-centric digital experience transformation for its clients through the combined power of innovative digital content management, multi-channel customer communication management, enterprise applications and IT infrastructure solutions.
About Espire Infolabs
Espire Infolabs is a global technology company empowering businesses to drive growth and customer engagement with exceptional digital experience solutions through digital content management, multi-channel customer communication management, enterprise applications and IT infrastructure solutions. It is a SEI CMMI Level 5 Ver 1.3 (Dev + SVC) Appraised, ISO 27001:2013 & ISO 9001:2008 Certified and ITIL & ISO 20000 Compliant Company. Espire Infolabs has offices in USA, Canada, UK, Australia, Singapore, New Zealand and Development Centers in India. For more information, please visit our website.
Contact Information
Asha Gopinath (VP - Marketing & Corporate Communication)
Espire Infolabs Pvt. Ltd.
486 & 487, Udyog Vihar, Phase-III, Gurgaon- 122016
Tel: 0124-3843000, 3843499
Email: enquiries@espire.com
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