OSS/BSS Market Growth, Share, Trends Analysis under Segmentation, Challenges, Business Opportunities and Forecast 2030

OSS/BSS stands for operations support system/business support system which are used in the telecommunications industry. It covers tasks like service fulfillment, subscriber data management, resource inventory, billing and mediation.

Market Dynamics:

The OSS/BSS market is driven by the soaring demand for improved customer experience due to rise in digitization. Telecom operators are extensively adopting advanced OSS/BSS solutions to gain real-time customer insights and offer personalized services. Another factor propelling the market growth is increasing deployment of cloud-based OSS/BSS by telecom operators to optimize infrastructure spending and enhance business agility. This has led to rise in investments in OSS/BSS transformation projects.

The Asia Pacific & global OSS/BSS market was valued at US$ 65.9 Mn in 2020 and is forecast to reach a value of US$ 228.3 Mn by 2028 at a CAGR of 16.8% between 2021 and 2028.

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OSS/BSS Market: Key Drivers, Restrain and Opportunity

Increasing Demand for Automation and Optimization of OSS/BSS Operations

The telecom industry is undergoing rapid digital transformation with rising demand for advanced network capabilities like 5G. This is driving an urgent need for telecom operators to automate and optimize their OSS/BSS systems in order to support new technologies and business models effectively. Manual and fragmented OSS/BSS processes are unable to handle the scale and complexity of modern networks. Adopting open source and cloud-native OSS/BSS solutions allows operators to improve agility, reduce costs, streamline operations and enhance customer experience through automation. Newer solutions are offering capabilities like machine learning, analytics and policy-based orchestration to help operators achieve unprecedented levels of optimization and scale in their OSS/BSS operations.

Top Key Players:

Amdocs, IBM Corporation, Hewlett Packard Company, Oracle Corporation, Telefonaktiebolaget LM Ericsson, and Nokia Siemens Networks.

Growing Need for Bundled Offerings and Personalized Services

With market saturation and intense competition, telecom operators are focusing on new revenue streams like IoT, edge computing and digital services. This requires agile OSS/BSS platforms that can support flexible service catalogs, rate plans and enable rapid launch of bundled offerings. Traditional monolithic OSS/BSS are unable to support personalized and contextual services. Open source and cloud-native OSS/BSS solutions offer modular microservices architecture, open APIs and data analytics capabilities crucial for operators to gain richer customer insights, launch hyper-personalized offerings at scale and deliver innovative digital experiences. This is vital for operators to differentiate themselves and monetize new business opportunities in 5G era.

Increased Pressure on Telecom Capex and Legacy Infrastructure Modernization

While network capabilities are advancing, telecom operators are under tremendous pressure to reduce network TCO and optimize capex spends. Running and maintaining legacy OSS/BSS stacks has become highly inefficient and costly for operators. Many on-premise solutions lack scalability, flexibility and incur heavy license costs as well. Migration to open source and cloud-native OSS/BSS frameworks helps operators modernize aging infrastructure, avoid vendor lock-ins and significantly lower both capex and opex. The pay-as-you-go operational model of cloud also enables capex to be treated as opex, freeing up capital for new investments. This capex optimization is a key driver promoting shift to open source and cloud-native OSS/BSS platforms.

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Transition Challenges of Legacy OSS/BSS Systems

While open source and cloud-native OSS/BSS models offer clear benefits, transitioning from legacy monolithic stacks poses challenges for many operators. Legacy systems have been deeply integrated within operator IT environments for decades. Migrating terabytes of business data, configurations, interfaces and consolidation of multiple bespoke OSS/BSS solutions requires tremendous efforts. Technical complexities around re-architecting for cloud, ensuring seamless integration of new platforms with legacy infra and re-training employees on new tools can stall digital transformation initiatives. Managing this transition process delicately while minimizing business disruptions is crucial. Lack of in-house skills for open source also poses initial hurdles. Careful change management with experts' assistance is key to overcoming migration challenges.

Key Questions Addressed in the Market Report:

What is the expected size, share, and CAGR of the OSS/BSS Market over the forecast period?
What are the key trends expected to influence the OSS/BSS Market between 2023 and 2030?
What is the expected demand for various types of products/services in the OSS/BSS Market?
What long-term impact will strategic advancements have on the OSS/BSS Market?
Who are the key players and stakeholders in the OSS/BSS Market?
What are the different segments and sub-segments considered in the OSS/BSS Market research study?

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Strategic Points Covered in Table of Content of Global OSS/BSS Market:

Chapter 1 : Introduction, market driving forces, and product The study and research objectives are to investigate the OSS/BSS market.

Chapter 2: Exclusive Summary - OSS/BSS Market Fundamentals.

Chapter 3: The Changing Impact on Market Dynamics- Drivers, Trends, and the Challenges and Opportunities of Process Spectroscopy

Chapter 4: OSS/BSS Market Factor Analysis, Porter's Five Forces Analysis, Supply/Value Chain, SWOT Analysis, Market Entropy, and Patent/Trademark Analysis are all presented in this chapter

Chapter 5: 2017-2022 Forecast by Type, End User, and Region/Country

Chapter 6: Evaluating the key players in the OSS/BSS market, including the Competitive Landscape, Peer Group Analysis, BCG Matrix, and Company Profile.

Chapter 7: To evaluate the market by segments, countries, and manufacturers/companies, as well as revenue share and sales by major countries in these regions (2023-2030).

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