openPR Logo
Press release

Excel Software Ships LicenseSupport 2.0 for Software Support and License Integration

05-29-2012 06:41 PM CET | IT, New Media & Software

Press release from: Excel Software

Excel Software, a leading supplier of Mac and Windows software protection tools, announced LicenseSupport 2.0. LicenseSupport consists of a desktop application used by a customer support person and an application programming interface to the Safe Activation server. Safe Activation is an online activation service that works with software protection and licensing tools including QuickLicense, DocProtect, AppProtect and LicenseSupport. LicenseSupport 2.0 adds major enhancements to the programming interface for the new Safe Activation Service 3.

A software vendor can use LicenseSupport to manage customer licenses for protected applications and documents. With modest technical skills, a customer support person can provide an activation code, reset a license, block an activated license before issuing a refund or change the number of allowed activations for a serial number.

LicenseSupport can be used directly with a customer running a protected application or document. It also works indirectly through the Safe Activation server. This task-oriented tool prompts the customer support person for the required information and generates a license code to support a customer by phone, email or web. LicenseSupport stores customer records, maintains an historical log of support activities, provides integrated email support and presents a secure login process.

Customer data including custom fields can be edited, searched, imported, exported or added from a Safe Activation generated email message. By integrating customer data, license commands and historical logs, LicenseSupport can optimize the support process for a specific customer license based on the Serial Number.

The LicenseSupport product documents a secure programming interface to the Safe Activation server. A vendor-written application or web service can securely access support commands to retrieve a Serial Number for a specific product, check the status of a license or view a customer record. The license status of a Serial Number can be changed including suspend, reset, subscriber, used, notify, allowed activations or optional features in the customer license can be remotely enabled or disabled.

The Safe Activation programming interface is typically used from shopping cart software running on a vendor web site. When processing a customer order, Serial Numbers can be securely retrieved, the allowed computer activation count can be set to match the ordered licenses and selected features in the license can be enabled in the activation server during the purchase process.

Customer accounts and support services running on a vendor web site can access or update licensing data stored in the activation server. Real-time data can be exchanged to and from protected applications running on a customer computer, the Safe Activation server and vendor provided web services.

LicenseSupport 2.0 is $395 for a Single User License on either Windows (XP, Vista or 7 with 32 or 64 bit processor) or Mac OS X. The Site License edition allows any support representative on a vendor network to access the customer license data. The product includes a printed and PDF User Guide. Visit the company web site for demonstration videos and detailed information on software protection and license management tools.

Excel Software makes development tools for system modeling & simulation, requirements management, software design, code generation, reengineering, bug tracking, help authoring, software protection and license management, document protection and internet marketing.

Excel Software
515 N Racetrack Rd
Henderson, NV 89015 USA
Ph: 702-445-7645
Email: info@excelsoftware.com
Web: www.excelsoftware.com

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Excel Software Ships LicenseSupport 2.0 for Software Support and License Integration here

News-ID: 223044 • Views: …

More Releases from Excel Software

Excel Software Ships WinA&D 8.2 and WinTranslator 4.2 Tools for Software Design
Excel Software announced WinA&D 8.2 for project managers, system analysts, software architects, App designers and programmers. WinA&D integrates requirements management, system and software design, code generation and report building. WinTranslator 4.2 scans source code files to extract design data into class models, data models and structure charts. WinA&D and WinTranslator has enhancements to the user guides, install and licensing process. The new Network edition runs in the…
ClickInstall 7.0 Builds a macOS Code Signed, Notarized App Installer
ClickInstall makes it easy to create customized, professional installers for macOS computers. A good installer can reduce support cost and download time, simplify and customize the user experience, add security and make a great first impression. ClickInstall 7 was specifically built for macOS 13.2 (Ventura) and Xcode 14.2 or later. It uses Apple's new notarytool process to notarize your installer with Apple. Installers built with ClickInstall…
ClickInstall Windows 3.0 Builds a Setup Process for Windows Software
ClickInstall Windows 3.0 Builds a Setup Process for Windows Software
ClickInstall Windows 3.0 makes it easy to create highly customized, modern installers for Windows computers based on Microsoft Software Installer (MSI) technology. The install process can be customized with messages, scripts or executables that run before or after the install process. Set registry entries, file associations, shortcuts, run shell commands, check for OS, RAM or runtime requirements and even download and install prerequisite software if needed. ClickInstall…
Excel Software Ships Self-Hosted, Payment License Server 1.0
Excel Software announced Payment License Server to automate the PayPal or Stripe order and delivery process for digital products and subscriptions. Payment License Server consists of an Admin application on a macOS or Windows computer that communicates with a server executable on your own VPS or dedicated Linux or Windows server. A fully automated purchase and delivery process typically costs many thousands of dollars and requires advanced programming…

All 5 Releases


More Releases for License

Paraguay introduces MERCOSUR license plate
Delmenhorst, February 2020. In order to accelerate economic and political development processes, Latin American states joined together at the end of the 20th century to form the Mercado Comun del Sur, or MERCOSUR (Common Market of the South). These currently include Argentina, Brazil, Paraguay and Uruguay, as well as associated countries such as Chile and Peru. In order for the Community to have an impact on vehicles as well, the…
Global Software License Management Market | MarketResearchReports.Biz
Latest industry research report on: Global Software License Management Market : Industry Size, Share, Research, Reviews, Analysis, Strategies, Demand, Growth, Segmentation, Parameters, Forecasts This report studies the global Software License Management market, analyzes and researches the Software License Management development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, like Request For Sample Report @ https://www.marketresearchreports.biz/sample/sample/1065883 INTELEX Integrity Software InvGate DELL Software Vector Softinventive ManageEngine Flexera…
Protect and License Mobile Device Apps with Cloud License
Excel Software today announced the Cloud License API in Safe Activation Service 3 for mobile app developers. Cloud License can be used by any device or computer with Internet access. It supports any programming environment that can send a URL string and perform conditional logic on the returned response string. Cloud License consists of a small set of URL commands to activate, validate, release, restore and reset a software…
WebActivation 1.1 - Software License Activation Server
Excel Software has enhanced the WebActivation system to activate software licenses. WebActivation is a self-hosted software license server used to activate QuickLicense protected applications or documents. WebActivation 1.1 adds a DLL replacement of all EXE files and enhancements to easily utilize the new activation, release and restore features introduced in QuickLicense 4 without requiring a web browser on the client computer. WebActivation consists of a documented design…
First German JakeBox License Sold
Media company MM MultiMedia has acquired the first German sales license for the award-winning eco friendly Swedish packaging concept JakeBox, used by among others Lamborghini and Rolling Stones. The value of the license deal is more than 100 000 EUR. "It's a break-through in Germany for us", says JakeBox CEO Jakob Skarin. "When a player like MM guarantees those sales volumes, we know we have a concept that works." MM MultiMedia is…
QuickLicense 3.0 Software License Protection
Software vendors can protect their investment and increase sales by ensuring only licensed customers can use their Mac OS X and Windows products. QuickLicense can protect any software application written in any programming language including desktop applications, plugins, spreadsheets or multi-media content. The product includes an API for complete developer control and the AddLicense tool to wrap compiled applications within a protective license with no programming required. QuickLicense 3.0…