(openPR) - February 14, 2012 (San Antonio) Carenet Healthcare Services (www.callcarenet.com), a performance-driven organization providing results that improve today's healthcare cost, access to care and quality issues, successfully completed its recent URAC (www.urac.org) review.

The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards. The URAC standards development process is consensus driven, with hundreds of industry experts serving as volunteers to establish and revise appropriate industry benchmarks.

"The success of our recent audit highlights the ongoing commitment Carenet has to executing its services in an environment of excellence," said John Erwin, president of Carenet. "We are transforming healthcare and the way it conducts business by bringing the best practices incurred form working with Fortune 500 companies for twenty plus years."

Carenet continues to grow with many valued partnerships, executing successful cost saving and lifesaving programs on their behalf. With each success the knowledge base of the company grows and its reputation for achievement.

"We applaud Carenet Healthcare Service on achieving URAC, Health Call Center, Version 5.0," said Alan P. Spielman, URAC president and CEO. "In today's health care market, URAC accreditation provides a mark of distinction for organizations to demonstrate their commitment to quality health care."

The Health Call Center, Version 5.0 accreditation evaluates a variety of measures employed by healthcare call centers. The audit concentrates on operational categories such as Organizational Structure, Regulatory Compliance, Information Management and Quality Management. It also focuses on clinical considerations such as Clinical Staff Credentialing and Oversight Role, Health Care System Coordination, Clinical Decision Support Tools and Information Upon Which Clinical Activity is Conducted.

Carenet delivers success for customers in the Medicare and Medicaid markets, Commercial Health Plans, Employer Groups and Plans, the U.S. Military and Hospital systems. Solutions are designed to reduce cost and improve health outcomes addressing the needs of each market and include both Inbound and Outbound Engagement for Compliance programs, Care Management, ER Diversion, Navigation, Decision Support, Patient Advocacy, Pharma Support, and complete member services support. All of which deliver outstanding value for clients and their members. For more information about Carenet Healthcare Services, its people, successes and solutions, visit www.callcarenet.com.

At Carenet Healthcare Services, our focus is on transforming healthcare by offering exceptional care management solutions, through our award winning medical call center. With more than 20 years of expert customer relationship management experience in the healthcare arena, we get it. We know what it takes for your business—and your members—to thrive.

Will Ellis
Carenet Healthcare Services
11845 IH 10 West, Suite 400, San Antonio, TX 78230
Phone: 855-509-9000.
Website: www.callcarenet.com
Email: wellis@callcarenet.com