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SZI Outsourcing: “Stringent Quality Control Norms In Place To Guard Against Risks That Come With Manpower Expansion”

02-02-2012 03:12 AM CET | IT, New Media & Software

Press release from: SZI Outsourcing Pvt. Ltd.

SZI Outsourcing Pvt. Ltd. is a BPO firm based out of Salt Lake City, Kolkata, India. The firm claims to provide an excellent work environment for those who are ready to work hard. It has a spacious work facility with separate Customer Support Dept, Web Development Dept, SEO and Content Writing Dept in addition to busy HR and administrative section.

SZI Outsourcing was never in a reckless race of building customer base. However, according to inside sources, SZI Outsourcing Pvt. Ltd. is now growing rapidly because the management now feels that they have a strong foundation to build upon. As a consequence, there is flurry of hiring activities at its Salt Lake City campus. This may surprise many who have seen this work facility with few but focused employees till recently.

It will be interesting to see what comes out of this focused work facility that now has some of the best heads of Eastern India. According to an administrative staff, large number of website designing orders is coming from US, UK, Australia, and Canada. As a consequence, there is scarcity of manpower to fulfill those orders. This has led SZI Outsourcing to be on a hiring spree. According to quality controller Keith, those who are associated with the firm for the last 2 years are thoroughly trained in customer support as well in addition to their niche of website designing, software programming, content writing, and SEO.

Keith further said that SZI has now stringent quality control norms in place to guard against risks that come with manpower expansion. This is interesting because while dealing with offshore clients over phone or email, right interaction can make all the difference between success and failure of a project. Another trainer on condition of anonymity said that their collaboration with a Bangalore firm on effective communication strategies helped them significantly during initial days of bridging loopholes that were found in communicating skills of technical staffs.

The Salt Lake City Campus of SZI Outsourcing Pvt. Ltd. surprises to many outsiders. Earlier while only few employees were seen inside its spacious work center, these days there is flurry of new candidates. It is quite apparent that SZI Outsourcing is now desperate to build on early gains.

Address:31,GNBlock,GroundFloorSECTOR-V,SALTLAKE
KOLKATA-700091

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