Press release
Interactive Intelligence Inks Partnership Agreement with Alnafitha International for Kingdom of Saudi Arabia
Abdul Nasser Bangcola, country manager for Saudi Arabia at Interactive Intelligence (L) with Mr. Othman Alahdal, regional manager
As per the agreement, Alnafitha International will serve as the Systems Integrator and Value-added Reseller of Interactive Intelligence, and through close collaboration will offer customers in KSA Interactive Intelligence's business communications solutions for contact center automation, enterprise IP telephony, and business process automation. In accordance with the contract, Alnafitha International will also provide consultation, implementation, support, and custom development for the Interactive Intelligence solutions.
“Saudi Arabia has a fast-growing telecommunications market and has recently witnessed a tremendous demand for top-flight unified business communications solutions such as those provided by Interactive Intelligence. Alnafitha International has long been a leading systems integrator in Saudi Arabia, familiar with leveraging cutting-edge technologies for maximum market penetration. As with Interactive Intelligence, Alnafitha International too is committed to providing software-only solutions which is what makes this partnership mutually beneficial”, said Abdul Nasser Bangcola, country manager for Saudi Arabia at Interactive Intelligence.
Interactive Intelligence offers a comprehensive solution which encompasses all aspects of a company's business processes through its standards-based, all-in-one IP platform. This platform can be tailored to suit the requirements of a host of different industries including insurance, banking, credit unions and accounts receivable management, government, and outsourcing.
Commenting on the partnership, Mr. Othman Alahdal, regional manager central region at Alnafitha International said, “We firmly believe that Interactive Intelligence's unique communications solution architecture will be widely adopted by customers in Saudi Arabia. Our partnership with the Microsoft Corporation and broad customer base has given us an in-depth understanding into the nature of the Saudi market. We are confident that in providing customers with value-added services such as consultation, implementation, and after sales support, together we will significantly increase our and Interactive’s footprint in the region.”
About Alnafitha International
Alnafitha International was founded in 1993 and is a market leader in offering information technology related solutions, products and services. Since its launch, it has always relied on utilizing the most up to date technologies and tools to offer its clients customized, cutting-edge solutions.
The activities of Alnafitha revolve around three major axes: first, offering products and services, second, providing IT consultancy and, third, offering professional services and support. Within these three axes Alnafitha targets all sectors of society as potential clients.
The sources of Alnafitha’s state of the art solutions, products and services are varied- but the giant Microsoft Company is its foremost partner. Alnafitha leverages these innovative products to provide a wide array of solutions such as business and office automation, e-process and workflow, document management and archiving, help desk management and training systems, outsourcing and hiring and customer relations management. For additional information, visit www.alnafitha.com
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company’s solutions, which can be deployed via an on-premise or hosted model, include vertical-specific applications for insurance and collections. Interactive Intelligence was founded in 1994 and has more than 4,000 customers worldwide. The company is among Software Magazine’s 2010 Top 500 Global Software and Services Suppliers, and Forbes Magazine’s 2010 Best Small Companies in America. It employs approximately 1,000 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com.
This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.
Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.
Product Contact:
Abdul Nasser Bangcola
Country Manager, Saudi Arabia
Interactive Intelligence
Mobile: +966 (50) 5293781
anbangcola@inin.com
Colin Saldanha
Procre8
Villa 41, 81-D Street, Uptown Mirdif
P.O. Box 78835, Dubai
United Arab Emirates
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Interactive Intelligence Inks Partnership Agreement with Alnafitha International for Kingdom of Saudi Arabia here
News-ID: 201389 • Views: …
More Releases from Interactive Intelligence, Inc.
Deployment of Mobile Self-Service Apps by Enterprises Key to Customer Service Ex …
DUBAI, United Arab Emirates, 20th December, 2012: Middle East businesses tend to look at customer service as a cost to the company when in reality its contribution to overall customer satisfaction is paramount. It is a well known fact that it costs a company five times as much to win a new customer than to keep a current one. Providing frustration free support services and resolving customer complaints in the…
Technology Plays an Important Role in Building Effective, Economical Contact Cen …
DUBAI, United Arab Emirates, 20 June 2012: The rapidly evolving technological landscape in the Middle East has given rise to a new breed of consumer – one armed with easy access to information and myriad platforms on which to voice their opinion. As these customers grow ever more demanding, contact centres are being forced to swiftly evolve in order to accommodate their growing needs.
Rising operational costs are also forcing companies…
Interactive Intelligence Reports Fourth-Quarter and Full Year 2011 Financial Res …
DUBAI, United Arab Emirates, 2nd February, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has announced financial results for its fourth quarter and full year ended Dec. 31, 2011.
“Market demand was strong and we executed well during the fourth quarter, a combination that provided a strong finish to a year with record revenues,” said Interactive Intelligence founder and CEO, Dr.…
More Releases for Intelligence
Market Intelligence Database Global Market Model Expands On Competitive Intellig …
Global Market Model, the leading market sizing platform has recently added the ‘Companies’ tab to its offerings. This allows users to do more in-depth analysis of the major companies covered in the 27 industries available on Global Market Model.
Learn more about Global Market Model - https://www.thebusinessresearchcompany.com/global-market-model
The Companies tab summarizes the background of each business and details on the products and services they offer. It analyzes the financial performance of the…
Global Artificial Intelligence Market, Global Artificial Intelligence Industry, …
Major players in the artificial intelligence market are Google, IBM, Baidu, Microsoft, Apple Inc., Ipsoft, NVIDIA Corporation, Samsung Electronics Co.Ltd, and Micro Strategy Inc.
The Global Artificial Intelligence Market is expected to grow from USD 28.42 billion in 2019 to USD 40.74 billion in 2020 at a compound annual growth rate (CAGR) of 43.39%. The growth is mainly due to the COVID-19 health emergency across the globe that has led to…
Global Cyber Threat Intelligence Services Market By Type (Strategic Threat Intel …
Cyber threat intelligence is also referred as threat intelligence. It is defined as information which is used by an organization to understand the threats. Cyber threat intelligence services provide organized, refined, and analyzed information about the potential or current attacks. These services help organization organizations to understand the risk of most common and severe external threats.
Increase in adoption of threat intelligence services by small and medium size enterprises is…
Global Business Intelligence Market Market Intelligence & Future Trends 2017-202 …
Global Business Intelligence Market is valued at USD XX Billion in the year 2018. Global Business Intelligence Market is further estimated to grow at a CAGR of XX% from 2019 to 2026 to reach USD XX Billion by the year 2026. North America region holds the highest market share in 2018 with Asia-Pacific region is considered as the fastest growing market in the forecasted period. At a country level, the…
Open Source Intelligence Market, Open Source Intelligence Market Analysis, Open …
Open-source intelligence is data collected from publicly available sources to be used in an intelligence context. Open-source intelligence collects data from publicly available sources such as television, radio, newspapers, commercial databases, internet, media, and others. The open source intelligence solutions are being adopted by many enterprises. The open source intelligence tools enable in collecting a wide range of information which are publicly available.
Get Sample Copy of this Report: https://www.qyreports.com/request-sample?report-id=79500…
Threat Intelligence Market - Competition Intelligence
According to a new report Global Cognitive Security Market, published by KBV research, the Global Cognitive Security Market size is expected to reach $16.2 billion by 2023, rising at a market growth of 32% CAGR during the forecast period.
The North America market holds the largest market share in Global Unified Log Manager & Data Catalog Solution Market by Region in 2016 and would continue to be a dominant market till…
