Brands Academy Maharashtra Service Excellence Awards 2011 Ceremony

Brands Academy, one of India’s leading brand management and consulting companies, organized Brands Academy Service Excellence Awards Ceremony to felicitate leading service organizations and professionals who have displayed exemplary excellence as service providers in their respective fields. The awards were based on a comprehensive market research study and opinion surveys conducted by BIG Brands Research, one of the top market research agencies in India. Mr. Chetan Bhagat, India’s most revered author was the chief guest at the gala ceremony and gave away the award certificates to the winners, which included prominent doctors, hospitals, service companies and professionals including brands like NIIT (IT Education Brand), Dr. Jamuna Pai's Blush Clinic (Skin Care Clinics), Rina Pritish Nandy’s MOKSH (Most Happening Wellness Brand), Aptech Aviation & Hospitality (Aviation Academy), High Technologies Solutions (SAP & SAS Training), Other Planet Concept (Most Promising Interior Design Services), Dr. Sagar Shah’s 32 Reasons Multispeciality Dental Centre (Dental Clinic), Dr. Salem Tariq Shaikh (Best Dental Surgeon), Multi Specialty Dental Clinic (Best Dental Clinic in Dombivali), Drama Salon & Spa (Beauty Salon & Spa in Ghatkopar), Kala-Ruchi Associates (Best Interior Design Services in North Mumbai), Disha Interiors (Interior Design Firm in Vashi), New Look Beauty Parlour (Best Beauty Salon in Nerul), Uncommon Spaces (Best Interior Design Firm), Radiance Ladies Salon Spa & Academy (Best Salon in Mumbai Western Suburbs), ITShastra (Software Services), Inter National Institute of Fashion Design (Best Fashion Design Institute), Nirmal Herbal (Best Herbal, Skin & Hair Care Centre in Central Mumbai), Dr. Jhoomer Beauty Academy (Best Beauty Salon Training Academy), Al Khalid Tours & Travels (Travel Agent), FIRDY'S Salon (Best Beauty Salon in South Mumbai), Divine Beauty (Software Solutions for Wellness Industry), Enrich Salon (Personal Care Services). The award ceremony was punctuated by scintillating dance performances from Expressions Modern Dance Company, Mumbai’s best dance company.

On the occasion, Mr. Chetan Bhagat, said, “This initiative by Brands Academy and BIG Brands Research to promote service excellence and recognise the best service providers in different categories is a unique effort worth commending. The commitment displayed by a business or professional towards customer satisfaction is indeed something that must be encouraged. I hope that all winners will keep up the good work and achieve greater heights in the times to come and emerge as true BIG BRANDS!”

BIG Brands Research Service Excellence Awards are given away to business organizations and professionals in various states annually based on their service quality, leadership position in the industry, dedication to customer satisfaction, positive entrepreneurial initiatives, exemplary business practices, feedback from the end customers and the industry and business growth. Big Brands Research collects the inputs from end consumers in different segments regarding their satisfaction level from products and services being offered by the different brands and professionals in different geographical locations in Maharashtra & Goa.

The company conducted this research study over a period of 6 months and with more than 50 field executives collecting the data from across the different cities in Maharashtra & Goa. The primary objectives of this comprehensive market research study were to identify and recognize service excellence, associated innovations and best practices that lead to exemplary performance and to highlight the importance of pursuing customer satisfaction in today's competitive and ever-evolving business environment.

According to Mr. Sanjay Kumar, Vice President - Marketing, Big Brands Research Pvt. Ltd., “The winners have exemplified Service Excellence amongst their peers in respective industries and regions. Almost all the winners scored extremely well in our study due to their dedication to customer satisfaction and best business practices. We hope that other players in the industry and region will try to emulate their success story and give them tough competition next year.”

About Brands Academy Pvt. Ltd.
Brands Academy is one of the top brand management consultancies in India that offers a plethora of branding services including design and development of brand strategy and brand architecture, brand name development, market research and implementation of brand positioning and brand repositioning campaigns to corporate, start-ups and NGOs. Brands Academy's extensive experience in corporate branding extends into several industries spanning both consumer and business to business (B2B) domains. Brands Academy has a client list of over 40 companies and a portfolio of over 100 brands. As one of the leading branding companies in India, Brands Academy team has the requisite hands-on experience in development and management of brands that are successful and leaders in their own segments. For more information, please log on to www.brandsacademy.org

About BIG Brands Research Pvt. Ltd.
BIG Brands Research Pvt. Ltd. is one of the leading market research companies in India providing cutting edge marketing research and brand promotion services to business organizations of all sizes. Its mission is to provide its customers with valid, reliable, and actionable information so that they can make informed business decisions. The company has clients both from public as well as private sector. Apart from in-house research projects on various industry segments, Brands Academy specializes in undertaking customized research projects specially commissioned to unveil crucial business insights as per the specific requirements of its clients. For more information, please log on to www.bigresearch.in

Brands Academy
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INDIA

This release was published on openPR.