04-15-2011 08:39 AM CET - Fashion, Lifestyle, Trends
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Chemung Canal Trust Company Chooses Edcomm Banker’s Academy for Custom Teller Training

Press release from: Edcomm Banker’s Academy
Chemung Canal Trust Company has chosen Edcomm Banker’s Academy to provide custom Teller Training.

New York, NY, April 15, 2011 -- Chemung Canal Trust Company has chosen Edcomm Banker’s Academy to provide custom Teller Training for the next three years. Take Charge! Achieving Teller Excellence will be hosted and maintained by Edcomm Banker’s Academy’s Learning Management System (LMS), Learning Link®.

Take Charge! Achieving Teller Excellence, from Edcomm Banker’s Academy, is a comprehensive program that teaches the knowledge, skills and attitude that make tellers successful. The program gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the bank offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.

Testing, tracking, administration, reports and certification are easily accomplished through Learning Link®, Edcomm Banker’s Academy’s full-featured LMS, which has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.

For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.

Chemung Canal Trust Company is an independent community bank which has served the financial needs of businesses and individuals for over 175 years. Today, Chemung Canal Trust Company operates 24 branch offices in New York and Pennsylvania and maintains assets exceeding $969 million.

The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.

The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity.

Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza, Suite 1010
New York, NY 10001, USA
Fax: 212.631.0659
Tel: 212.631.9400
linda.eagle@edcomm.com
www.bankersacademy.com

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News-ID: 171158
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