(openPR) - The new CTI-solution IXI-PCS Professional Call Server is available at serVonic now. The client-/server-software solution offers features for an effective telephony for workstations with Windows- and Linux-Clients. In addition to that, IXI-PCS enables the integration of the Microsoft Office Communications Server into conventional PBX-environments. With the release of the CTI-solution, the Olching-based software manufacturer enhances its previous CTI-portfolio. Jochen Klein, CEO at serVonic, about the decision to add another CTI-solution to the portfolio: “With IXI-Call, a CTI-solution highly integrated into Microsoft Office is available to our customers. IXI-PCS offers cross-platform computer telephony. Companies that way can select the suitable solution, according to their requirements and demands.“

CTI-Clients
With the CTI-solution IXI-PCS, the users have typical telephony features like starting calls, consultation, redirect and caller identification at their disposal. E-mails informing about missed calls, a partner bar as well as the journal view round off the features at the workstation-PC. Due to the open architecture, the IXI-PCS Client can be installed as CTI-client in a multitude of environments – currently Microsoft Windows as well as the Linux-distributions OpenSuse und Ubuntu. The IXI-PCS Client for MAC OSX is in preparation. Simple features like e.g. search in the address book, easy dialing, journal view with the latest calls are provided by the IXI-PCS Web Dialer – independent of the operating system – in all the current web browsers. An installation in mixed environments is possible, too.

Besides the providing of pure telephony features, IXI-PCS closes the gap between conventional telephony and IP-based Unified Communications. By means of the integrated IXI-PCS Gateway (Remote Call Control), the connection of the SIP-based Microsoft Office Communications Server with conventional PBX’s and the appropriate telephones can be established. Computer telephony, caller journal, presence and chat that way are also available with a conventional PBX. Due to the gateway, the control is handled via the Microsoft Office Communicator Client, so that a company can use Microsoft OCS and serVonic CTI at a time or gradually migrate to new technologies.

Price and Availability
serVonic IXI-PCS is available at serVonic and sales partners for prices beginning at 390 € (plus legal VAT, if applicable). Further information at www.servonic.com

serVonic, headquartered in Olching near Munich, Germany, is a leading manufacturer of software solutions with focus on unified communication with unified messaging and CTI. The products of serVonic support existing standards like standard interfaces and standard hardware; proprietary solutions are avoided. The company strives to provide its customers with future-oriented product development, with a focus on integration in available environments. serVonic is partner of Dialogic, Funkwerk EC, IBM, innovaphone, Microsoft, Siemens, SAP and TE-Systems.

serVonic GmbH
Ilzweg 7
82140 Olching
Germany

Mrs. Angelika Huber
Phone: +49 8142 4799-12
Fax: +49 8142 4799-3434
E-mail: a.huber@servonic.com
www.servonic.com