03-04-2010 11:17 AM CET - Business, Economy, Finances, Banking & Insurance
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Jackal, LLC Announces Free Customer Service Engagement Training

Press release from: Jackal, LLC
(openPR) - Sacramento, CA – Jackal, LLC today announced a series of free customer service engagement trainings will be conducted through the end of March 2010. The free one hour live webcast presentation will be offered every Wednesday at 9:00 a.m. (PST) through the company’s training Web site.

O. Lee Mincey, President & Managing Partner of Jackal, LLC, said “businesses large and small must properly engage their customers in a meaningful way and achieve the delivery of customer service excellence, if they expect to survive and thrive during the challenging economic conditions we all face.”

This free one hour live webcast will cover topics including initiating contact with customers, winning over upset customers, anticipating the customer’s needs, and ways of staying motivated in order to maintain good customer service performance. Good examples employed by some of the best known companies in the world will be illustrated throughout the webcast.

Anyone who works directly with customers or guests and individuals who lead and supervise customer service teams are encouraged to sign up today at www.JackalLLC.com for this free training experience.

Jackal, LLC is a cutting edge consultancy, focused on delivering performance improvement in customer engagement and leadership. The leadership team has nearly 40 years of experience in customer engagement working for companies including The Walt Disney Company, The Coca-Cola Company, General Electric, and Target Corporation.

Contact Information:
Wesley Jones, Chief Operating Officer
2443 Fair Oaks Boulevard, Suite 555
Sacramento, California 95825
888.253.3264 (ext. 701)
www.JackalLLC.com

Jackal, LLC associates have worked in various industries including retail, hospitality, transportation, media, manufacturing and entertainment. We possess the diversity of skills needed to match any of your needs in customer engagement improvement and leadership development.

2443 Fair Oaks Boulevard, Suite 522
Sacramento, California 95825
Tel 888.253.3264 (701)
News-ID: 122521
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